Good day,

I was at truworths on 12/05/16 at truworths clearwater mall at 18:45. I found a DH jacket that was on sale from R1599 to R109.90, i was told it was human error and that it won't be sold to me at that amount, but R1090.90 which i refused. This manager didn't bother to apologies on the stuff fault but rather told me nonsense and they started making remarks about Xhosa blood which they were referring to me

Now as we know you buy anything in a shop with the shelf price but this was not the story with me.

I took pictures of the jacket and asked them to keep it aside as i needed to investigate this thoroughly, i stood in the queue for long and for nothing and no remorse was shown for this.

I am a very good and loyal truworths customer but if you don't deal with this i will be closing down my account with you.

Regards,
Lettie