Purchased a blackberry z3 on the 21/05/2016 at truworths pavilion,as I'm trying to familiarize my self with the handset I noticed that when I try accessing the text messages received the screen blinks outrageously, so I was very disheartened for a brand new handset to give such a manufacturing fault,when I took the mobile to the store,you can imagine how the consult dragged his feet looking for excuses,I wanted a refund and they said they need to send the mobile phone to mtn to review it,it is now two weeks and I'm at my wits end with no feedback yet.I'm mad as hell because clearly there is no urgency in the matter.