i went to truworths store i needed a watch so when i get there there was no one to help ,i asked some of the workers and they told me that the person who will assist me is upstairs ,i waited there for 15 minutes and asked again and i was told that person went upstairs with the keys, i am the customer of truworthsbut yeatersday i was so dissapointed i left without getting my watch because it was already late ,i left there after 20 minutes .