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TWX Magazine

United States

Consumer complaints and reviews about TWX Magazine

User751681 Send email
 
Mar 29, 2012

Beware

Subscribed for one year of Magazine in Aug of 2010. On June 6th 2011, I was charged $1.00 on my credit card from TWX Magazine. I called number 1*877*813*0320 which I found on this thread (they have several different toll free numbers), kept pressing zero to reach a customer service. After 8 minutes on hold, I politely asked the representative about the $1 charge. I was told that it was a test withdrawal so that they can automatically renew my subscription in Aug and bill me. I was able to cancel my magazine subscription and was told that there will be no future charges and my $1.00 will be refunded to me within 72 hrs. So guys check your bank statements regularly. Hopefully this works.
User925002 Send email
 
Mar 29, 2012

Beware

Thank you. I called that number and they cancelled for me. Very easy. :)
User924127 Send email
 
Mar 27, 2012

How to Reach Real Live Person!!!

This TWX place really is sneaky. I was called back a few months ago and was told I would receive a few magazines free just for taking a survey over the phone and then now I have been getting charges for those so called 'free' magazines. I called the number that showed up next to the charge statement (877-645-6809) on my bank account and did the silent treatment thru the automated service and it got me thru to a real person in like 3 mins and she was really nice and canceled me out of all 3 of the magazine subscriptions that I was suddenly being charged for. If someone calls me again saying I can get free magazines for takin a survey over the phone for them I will defently decline.

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