I had the same thing happen to me around that same period of time UdrVictim (it must have been a site wide problem) -

Only I "paid" my rent a few days in advance...The 1st rolled around, and I was concerned because they hadn't taken my money, and it was still in my bank account as well.

Just like you, I called my bank and was also informed that they didn't even attempt to take my money. I was told the EXACT same thing you were, albeit I didn't think that their "it takes 24-48 hours" mumbo jumbo was acceptable, so I pressed the envelope.

I ended up getting it straightened out with the leasing office by calling their corporate office to complain about it.

As far as what everyone else is saying - Yes, I too have had a bad exp. with UDR.

The property in which I reside in Florida is terrible - walls are thin, bug problems (ants and roaches mainly), plugs slip / are loose, they didn't bother to change the carpet before we moved in, the water heater leaks on occasion, and both toilets were running when we moved in... the counter tops in the kitchen are warped, and the appliances are anything but "updated" they're models from the '80s albeit in nice condition... the neighbors are terribly noisy, and the crime is RAMPANT - and they NEVER catch the perps, you can also often hear gun fire at least once a week.

In fact, we just got another gate because the cops rammed down the last one with their cruiser. This complex has a bad problem with muggings and carjackings - never mind the lady they found bound and gagged behind our building after being raped last year.

I want to break my lease in the worst way, but don't want to pay the termination fees even though I fear for my families safety. Thankfully our lease is almost up (we have to give 2 month notice in writing by May 17th - otherwise the lease AUTO RENEWS!

That's another thing to watch out for...If you don't give them 60 days notice from the end date of your lease that you won't be renewing it will auto renew - and who knows how much your rate will go up.

I think 60 days is excessive and auto renew is ridiculous...They can't keep people in this place...I watch people leave in droves, and I can't wait to be one of them.

I rented from this company and it was a living nightmare. They care nothing about you. All they care about is keeping a unit occupied. I wrote letter after letter, called the police on numerous occasion because of noisy tenants and I was told I needed proof that they were noisy. The tenants below and beside me slammed doors all hours of the night and played very loud music and the rental office did nothing. Very thin walls, you can hear your neighbors talk. They billed me for .09 cents after I always rounded my water bille UP to the next dollar. I finally asked to be let out of my lease. Then the kicker. They tried to charge me $100.00 for a satelite dish that was there when I moved in. They put my notice to vacate on the noisy neighbors door. They won't respond to calls or emails. I went to the regional office in Alexandria after moving out and the satelite ordeal and the regional manager Scott Hobbs would not come out to speak to me. Jerome Best and his assistant Antoine at Dominion Lake Ridge are the worst. I thought I was the only person there with problems. I have spoken with neighbors and they are moving to due to poor customer service. One neighbor is being charged for water damage because the valve on the toilet broke overnight while she was sleeping and they said she dropped the back of the toilet top on it. The toilet top popped off due to the pressure when the valve broke. She had complaints about the same noisy neighbors as they would leave my building and go above her and make noise. And I needed proof. Don't move there. Don't rent from any of UDR properties!!! You will regret it.

Let me know of any potential class action lawsuits in Texas. This management company needs to be stopped. They particularly prey on single moms and young people.