---------- Forwarded message ---------
From: Annatjie Oosthuizen
Date: Fri, Mar 6, 2020 at 1:48 PM
Subject: Re: ""Without prejudice" Over payment
To: <
[email protected]>, <
[email protected]>, <
[email protected]>, <
[email protected]>
Cc: <
[email protected]>, <
[email protected]>, <
[email protected]>, <
[email protected]>, Susan van Biljon , <
[email protected]>, <
[email protected]>
Good day,
This serves to confirm yet again, that we have not received any response to our communiqué. I tried to contact Magda Glover but was informed that she is not available today.
Please expedite this as a matter of urgency.
Kind regards
AC Oosthuizen
On Fri, Feb 28, 2020 at 11:57 AM Annatjie Oosthuizen wrote:
Good day,
I wish to place on record that a total of 40days have transpired since our first point of contact:
The gentleman from the UIF Polokwane branch has not returned my call as pre-empted.
None of our email queries were responded to or attended to.
Please advise further steps.
Kind regards,
AC Oosthuizen
On Wed, Feb 26, 2020 at 11:43 AM Annatjie Oosthuizen wrote:
Good day,
ID Number: *************
iNVOICE NUMBER: ********-2012
This serves to put on record:
- That this is our 5th written communiqué.
- We have tried to contact you via telephone several times, there is no answer on: 015 781 5144
- I managed to get through on a number: 015 292 1744 to which I was informed that the gentleman dealing with the matter is busy with another call.
- Upon requesting the gentleman's contact details, i.e. name and email address I was informed that he will contact me with the details.
- I regret to say, I have no expectations of being contacted since our written attempts are being ignored.
Your advises are awaited on several requests and queries. Refer to the communiqué trial as proof and for your reference.
Kind regards,
AC Oosthuizen
*** *** ****
On Mon, Feb 24, 2020 at 2:14 PM Annatjie Oosthuizen wrote:
Dear Sir / Madam,
Kindly see herewith the paper trail of comunniqué submitted regarding my father's alleged UIF overpayment. I wish to bring the following to your attention:
- It has been 21 days since our first point of contact.
- We have up to date not receive any further feedback, other than the standard auto- reply to say that the matter will receive attention to within 14 days.
Please take note that further cause for action will be taken for emotional distress should the matter not be attended to by the end of the week, which is also the end of the month, February 2020.
Kind regards,
AC Oosthuizen
*** *** ****
On Thu, Feb 20, 2020 at 10:11 AM Annatjie Oosthuizen wrote:
Dear Sir / Madam,
"Without prejudice, to any parties involved in but with the objective to settle the matter in an amicable manner."
Kindly take note that this serves as a third follow up, as we have still not received any feedback. We request that this is expedited as a matter of urgency.
Kindly take note as follow:
- The person in question have been informed that he is overpaid for the month of December 2019.
- We have submitted written proof that the last payment was received in Septemeber 2019.
- Does this mean that payments for October - December are still pending?
- Or was the payment done to the incorrect recipient?
It will be greatly appreciated that the above is looked into, as the next step is to take the matter to the authorities for investigation.
We await herewith your prompt response.
Kind regards,
AC Oosthuizen
*** *** ****
---------- Forwarded message ---------
From: Susan van Biljon
Date: Tue, Jan 28, 2020 at 2:39 PM
Subject: Fwd: Over payment
To: Annatjie Oosthuizen ,
[email protected] <
[email protected]>
Good afternoon,
Following up on my previous email since I haven’t heard from you.
Please send a reply ASAP
Regards
Susan van Biljon
*** *** ****
---------- Forwarded message ---------
From: Susan van Biljon
Date: Mon, 20 Jan 2020 at 17:39
Subject: Over payment
To: <
[email protected]>, ,
RE: AP KRIEL
ID: ************
Please see the attached statement/letter that was sent to my father stating overpayment for the month of December.
Attached is a copy of his bank statement which clearly shows that the last payment receives from you was in September.
If indeed an overpayment was made for December we would like proof of payment as well as the banking details that were used before you make threats of legal action.
Your co-operation in this matter will be highly appreciated since I cannot get hold of anyone telephonically.
Kind regards
Susan van Biljon
*** *** ****