I was retrenched from my company on the 31st May 2016 after working for my company for 5 years. On the 6th of June, I took all required documents to my local Uif offices to start claims process (NB: i contacted uif dept prior to ensure i had all the correct documentation). After sitting in the que for 5 hours (notably i arrived at the offices at 5:30am). Speaking to a consultant i was told i didnt have a certain bank authorisation form, which was emphasised was important. I was sent to another consultant who had these bank authorisation form. I needed to fill out and go back in the que. By then i was fuming and decided to confront both consultants. In my stack of documents was an original, stamped, signed and dated authorisation and bank clearence form, from my bank. After much urguing my claim was finally captured. I received an sms immediately confirming claim. I was happy. I was also instructed to return on the 6th july to sign for my 1st payment. When asked what docs should i have with me, it was stated just the bank clearance form and the signing register and my id. All was good.
I returned on the 6th of July for my 1st payment signing. The process was much smoother although you have to be at the offices 3 hours before opening time,which is 8am. An sms was received instantanously after signing for 1st payment. Message read: 1st payment would be in 7 to 10 working days. I had hope.

I was told to return on the 15th Aug 2016 for my next Uif payment and so on.

I waited for payment till the 28th July 2016. Giving it at least 15 working days. No payment was received. I called in to the local offices only to be sworn by the consultant and told to wait for payment as i was not the only person in South Africa to claim. My heart just sank. It was true what he had said, i was, not the only person to claim but i was someone who contributed to Uif for the past 10 years of my working life and i was entitled to be concerned and frustrated.

By now my husband had applied to work overseas. And was accpeted. Its now the 13th Aug 2016. Still no payment received. I call again, and im told that if i received an sms the money will come. I knew i was to attand on the 15th for the next signing so i would enquire then.

Unfortunately my husband and i were flown out of the country on the 15th Aug 2016. I never received any communication or payment from Uif SA to date.

It is rather sad and frustrating that we are forced to pay these amounts but will never receive them. I endured more costs and heartache trying to claim for funds that i was actually entitled to. i am now told by a friend that unclaimed funds get forfieted. Which is totally ridiculous. The process and policy is a bunch of nonsense, which only benefits the Gov.

I have contributed towards UIF since i left school in 1974 and was put on compulsory retirement from a semi Government employer in December 2015
I have submitted a claim for UIF benefits via Youfiling system sucsessfully on 1 February 2016 and even received an sms stating that the process will be communicated to me within 35 days. i never received any communication as promised and also no payment made either. I have also made numerous calls to the youfiling offices and made notes of the days and times and person i spoke to for future reference.
Some person told me that some of my income was not declared by my previous employer, CSIR and that he will send my claim to the paymaster again for processing but i have to submit a "continuation of payment" every month. I waited 2 days for a confirmation sms as promised but never received such an sms, then i proceeded to submit a "continuation of payment" and received an sms stating that payment will be done within 7 to 10 days. NOTHING happened and after 14 days i logged back into my youfiling account only to learn that my payment was cancelled by the paymaster wit no explanation or notification of that desision being taken.
I once again phoned the offices and was told that they wil send my claim to be processed again, but to date nothing changed and no payment was made to date ( 11 May 2016 )
What is even more confusing to me as to why i do not get paid any benefits is the fact that a black colleage also worked for CSIR and also retired December 2015 like i had to, received payments as from end January 2016.
My situation seems to be a racial issue as i can not come to any ather conclusion as to why i do net get paid any benefits.
When i spoke to the persons on the phone, i was getting so desperate to resolve my situation and i specifically asked the person to give me a address where i can go to see someone in person to sort out any documentation or whatever is needed to resolve my claim, but even that information was denied and was not given to me.
I am totally lost as to what i still need to do to get my benefit payments going.
Maybe someone out there or the press can assist me in this presumably racial matter?
Why does a black person receive all his benefits that is in exactly the same position as i am but not me???
CASE NUMBERS.. 10003578027 (01 FEB 2016)............10004051874 (20 APR 2016)