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United Airlines
United States,
Texas
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Consumer complaints and reviews about United Airlines
User608975
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Apr 10, 2012
Web Software
Hello –
Jackie from the Help Team here. We’re pleased that our customer service team was able to assist you. Please take advantage of our 10-day Satisfaction Guarantee, which gives you the opportunity to fully read and assess your policy, and if you believe that it does not meet your needs, you can cancel it and receive a full premium refund.
Should you have any questions leading up to your vacation, please don’t hesitate to call our customer service team at 1.800.284.8300, and one of our dedicated representatives will assist you. Our team is available 24/7/365 to answer any questions you may have.
Regards,
Jackie, Help Team
User929330
Send email
Apr 9, 2012
Web Software
When buying ticket clicked box to buy travel insurance. The insurance did not show up. Tried to contact United to try and add. No customer service number on ticketing website but only some dumb bot that tried to sell me same insurance at more than twice price. Googled United customer service and was transferred to India after 30 minutes waiting. An English challenged individual eventually tried to transfer me to web support but dropped my call sending me back into the new call cue for another 40 minutes. The next assistant stayed on the line until the call was transferred and I was told after 20 minutes of trial and error that I had to call the insurance company Allianz who was able to solve the issue and sell me the travel insurance at the original price. Boy do I MISS CONTINENTAL AIRLINES. UNITED IS A SCREWED UP MESS.
User929346
Send email
Apr 9, 2012
Web Software
neighbor's mom made $15640 the prior week. she works on the laptop and got a $571500 house. All she did was get fortunate and put into action the clues exposed on this web site makecash16.com
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