I was hit at not fault for one of their insurer. My car was declared a total loss. They use Autosource company to get the value of my car and they compare my car: personal use, one owner and no previous accidents with a "similar cars" : rental cars, multiple crashes, auctioned more than two times. To that value they made more adjustments 8% for window sticker and real price, and more adjustments because the tires of my car are used 75%, etc.

Terrible experience with this company.
Two months have passed and still waiting for them to accept an independent appraisal that I paid to show them his valuation is not fair.

My name is Lynda Baxter and I reside in Dallas, Texas.I took out a policy with United Automobile Insurance in June of 2008. I am sick of receiving late notices about my premium, because I have always paid and it is not my fault that the agent that is used by this company is too sorry to get my payment posted in time. I am being jacked by the fact that the company stated that enclosed is my insurance card but it is not good until the payment has been made. Had they been industrious enough to check they would have found out that I made my payment on 12-20-08. I do not appreciate being treatened, so as soon as I can I will invest in another insurance company, where my busines is appreciated and you look before you leap and start bumping your D-M gums. Should you be interested in contacting me you can call me at 214-341-7594 !!! Angrily submitted Lynda Baxter.

All the Victims of United Automobile Insurance Company and Richard Parrillo are invited to participate In a website dedicated to halting this fraud You can also place your name on a potential class action lawsuit http://richardparrillocomplaints.com RichardParrilloComplaints.com

August 23, 2008



RE: Claim 457495-002
United Automobile Insurance Company

July 19, 2008, I was pumping gas at Valero Gas Station located on the corner of John West and La Prada Road when a van struck the front end of my 2008 Hyundai Tucson. Due to the damage only being scratches I opted to not make a police report because the damage was minimal and I only asked for a copy of his insurance card. Two weeks later I went to Bankston Dealership located on NWHGWY and Abrams for my estimate which came to a total of $368.51.
Ever since the estimate was completed and submitted to United Automobile Insurance Company I have since been waiting for them to complete their investigation over this incident. Their investigation concludes of the policy holder to contact them and get his side of the story (quote Debra). I have been waiting for over a month for him to get back with his insurance company and state ‘yes this incident took place on July 19’ but that seems unlikely.
Debra at United Automobile is supposedly handling my claim number. Overall the entire staff that I have spoken with about this claim seems uninterested in resolving this and has not made any attempts to get the ball rolling with processing my claim. I even mentioned that I would contact my insurance State Farm to let them know what was happening and Debra commented that it “wouldn’t do me any good because the estimate is under $500 and my policy probably has a $500 deductible.” After listening to her make this statement I became gravely concerned that this Insurance Company is not diligent with taking care of claims in a proper manner.
I am forwarding this information to the public in hopes of exposing this company for how it handles claims. From what I have been through with them they come across as very mismanaged and unprofessional. Even though my damages are $368.51, it is the principal of the matter to honor the claim filed and pay for the damages. If anyone can get this company feathers ruffled I know it’s the free press! Your help is much appreciated!

All the Victims of United Automobile Insurance Company and Richard Parrillo are invited to participate In a website dedicated to halting this fraud You can also place your name on a potential class action lawsuit http://richardparrillocomplaints.com RichardParrilloComplaints.com