We purchased nearly $100,000 of furniture from a high end of furniture store in Naples Florida.
Unfortunately we got a stain on ir.
So we caked Uniters for the guarantee we had purchased.
It was very difficult to get an appointment several months latter we finally got one.
They sent a guy over to look at the chair with the stain. Instead of looking at the stain, he started looking at the entire chair literately with a magnifying glass. He said he had to write a report.
Eventually we got an email from Uniters telling us the claim was denied.... Why Their tech said he had been able to under a magnifying glass find other infinitesimally small stains somewhere on the chair, and since we now had what they call an accumulation of stains we are not covered. Not now and not ever. We paid and got completely ripped off. This company is TOTALLY BOGUS. DO NOT BUY THEIR GUARANTEE it is just a scam.
We now have all this furniture we thought was covered after paying a lot of money for the insurance and know now that we have been ripped off.
Do not ever give Uniters a cent of your money, they are a total lie.
They told us we should have the chair repaired out of our pocket and then they would continue the guarantee we paid for. Of course if we ever get another stain, they will again use the excuse that under a magnifying glass they can detect a faint other stain somewhere and therefore we are not covered.
This is a scam. They just take peoples money and send their tch out with intructions to find anything ti deny the claims.