I was charged $249.50 for next day service but wasn't received until 6 days later!

Tracking #1Z8983070327799519 - driver delivered a box of paper from Costco, he used a dolly to bring the box down some stairs inside our office building. Stairs are hardwood floor and the dolly ruined each stair.

Please let me know how to proceed with a claim for damages.

Package was delivered 9/12/2017, damage was noticed the same day and reported on 9/18/2017.

Southern California Private Investigators
310 W First Street
Tustin, CA 92780
714-740-2525
April Yoshioka

UPS again! They again made a mistake in the delivery of my new Ipad supposed to be delivered in Phoenix, but they sent it to Iowa instead. so I will receive it 3 days late on the March 19 instead of the March 16 as promised by Apple. I think that if they want to continue doing business with the best company in the world Apple, they should rearrange their delivery system. I am very frustrated with their services, Steve Jobs would have never accepted those mistakes in his company.

this has got to be the most disrespectful company i have ever delt with. to start with the package delivered to be was damaged beyond comprehension and the driver dropped it off to me at 738 pm and hauled ass, there was obvious damage and he didnt want to deal with it. i was told that it should have been inspected by the driver in front of me be he left. i called and told the same as many others, keepall packing material, box and items inside you wiil hear from us in about a week and we will pick up the box and packaging. i waited a week and heard nothing so i called and asked about the status. it was denyed. so i asked how they denied it and i was told" sir we have your package here with us and its obvious that there insuffient packaging" so i asked how she could have it there if im standing inmy garage looking at it, nothing came after that. let me explain the item inside of obvious crushing. the custom personally built computer i had recently invest around 1800 dollars into was destroyed with what can only be described as unexplainable damage. this is the kind of damage that could have only come from force. it is a full metal case with reinforcements, now its twisted and sits crooked, the locking access panle was torn away from the computer, the locking face panel was torn away from the locking mechanism, both the front and back have been pushed in destroying the drives and heads up display. there are crushing dents on the outside and dents coming out from the inside, the graphics card that was locked into the motherboard was ripped away from the motherboard and bounced around inside destroying the heatsink and fan and memory, the power supply pluugged was also ripped away from the board, and there small pieces missing from the board itself. the power supply was pushed in from the back side. the box is beyond destroyed with damage on all sides, hole and tears with some crush points as well, one corner was torn open about half way down the box. this was a new box my parents purchased the day of the shipping. the reason i recieved denyng my claim was unexceptable. after talking to ups claims several times i got the " we have to hear from the shipper." deal. i find that they like to play with people and run them around for nothing more than enjoyment. they said if i was lucky i would recieve 100.00 dollars in compensation.

i look at this way. the package was in there hands and possesion during shipping they are responcible for the damages. i will never ship throught them again but will contiue to fight for my money, eventually they will get tired of hearing from me and cave.

the box is beyond destroyed with damage on all sides, hole and tears with some crush points as well. this was a new box my parents purchased the day of the shipping. so basically it goes like this...

ship with us we are professionals but please dont expect to respond to your claim in a timely manner or with cdo care, we have our money and dont care anymore. have a nice day screw you and hope to do buisness again.

this how it feels anyway.

UPS really sucks. I hate having to use them, but unfortunately I run a small business, and I have no real choice sometimes. They are extremely slow to respond to problems they create and their drivers and shipping center staff are incompetent morons. I've had shipments lost, delayed, damaged, and just about any other problem one could imagine. They always deliver my stuff at the most inconvenient times, such as when I'm at work, and make no attempt to try to work with me to deliver what I need when I need it. This stubborn inflexibility is what I hate the most about them.

Most recently, I had a computer part shipped to me, and lo and behold, they tried to deliver it when I was at work. I live in an apartment, so they can't leave my stuff at the door, lest someone will steal it. I can't go pick it up at their shipping center because it's out of town, and their hours suck. So I went to their website and tried to change the day of delivery to one of my days off. They say they can't commit to a set time, which is B.S. They always deliver it as early as possible when I can't be home to pick up my stuff, and when I am home, they either don't deliver it all day, or wait until the last possible moment to show up, so I was held hostage in my own home waiting for their stupid driver.

It took till the end of the day of the rescheduled drop-off for their tracking program to register the delivery change I made on a Monday to deliver on a Wednesday. Then they inexplicably slap an exception on my delivery and make me wait another damn day for delivery. The stupid driver didn't show up until Thursday at 7:00 P.M. So I had to waste two of my days off waiting for something that I could've had at the beginning of the week if they would allow you to tell them what time you are available for delivery. The USPS is superior in every way and I try to use them as much as possible.

I shipped my 46" LED TV through UPS Bloomington, IL to Plano, TX and moved out from Bloomington to Plano on the same day with my family after shipping and paied $149.29 for shipment. When they delivered on June 23, 2011; even UPS delivery person noticed that because of the damage on the carton box, the screen got cracks. After reporting complaint, UPS picked that package on June 27 for inspection. In turn after that they sent to again Bloomington, IL UPS store by mentioning the package was damaged in transit. Now the UPS store at Bloomington told me they denied the damaged got because it is not packed properly. Please look into it and help me how to claim the damages of my TV.

You did a half-assed job of packaging and the item was damaged as a result. What exactly do you want?

UPS is the worst company for delivery. The drivers are always in a hurry and causes accidents. I actually seen one driver in Memphis ran a woman off the road and never stopped to see if she was okay. This guy looked out his rear and kept going. Every place I have been in the US the drivers are the same. They care about no one on the road! To add, the other service workers are very rude when you speak with them. They hang up the phone in your face when you question the whereabouts of your packages. This is so sad. Those brown-shit trucks are nothing but trouble. The way to go is with the United states Postal Service or FedEX. I hate UPS, they suck bad!