US Bank CEO and VP of Operations related to Reliacard should be fired.
To Keep families from there money that they need for the survivability of their families. To have them wait 3-4 and 5plus weeks and no cards no access no ability to contact anyone nor hold anyone accountable for this mass debacle.
You are a disgrace that you don't have the infrastructure in place to handle this responsibility. Then You never should have never received the contract.
You should be ashamed of your ignoring the people and familes over this United States.
The State Attorney generals should look into fraud based on you are making millions of dollars on the interest of holding these State funds to the individual and not dispersing them. I apologize to everyone affected... Call your States AG and Governor and leave complaints as well call your local TV and radio stations call the national news and let them know this is wholesale incompetence and from the US Bank.
The funds are in our accounts get us the means to use them and man the phones for customer service by ignoring the people all you breed is contempt for you bank and your brand.