Submit a Complaint

US Bank reliacard

United States,
Iowa

Consumer complaints and reviews about US Bank reliacard

tomakynina Send email
 
Jan 13, 2015

card made inactive

Last month, Google sent me an email saying it appeared as though I was due a refund for some google app payments made back in 2013 that I didnt authorize. The funds were withdrawn off my child support card. I was reissued a child support card with a new number when relaicard did updating to its site ect. When google tried to reissue I think 3.96, four 99cent payments, reliacard deactivated my current card. I have called SO many times, usually waiting on hold up to an hour....and then each call I am told the EXACT SAME THING! We cant see where the purchases were made because it was on an old card, we are sending this to our research department and someone will calll you within 72 hours! Never have gotten a single call back,this is going on a month today.And yes they have current address and phone number. Have called 6 separate times, today again, even spoke to the FLOOR SUPERVISOR, what a joke, still no resolution, and still they have MY chiild support money.....beyond frustated......all this happening thru XMAS and after....

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username