Beware if you cancel your account with UScellular! I cancelled my account afer my agreed contract. If you are more than five days late on your last payment they will turn you over to collections. I had three customer serivce people admint this and stated that they would not do this to current active customers but are authorized to send to collecions after one day late. They said that they felt bad, but that is what they are told to do. US Cellular doesn't want you to leave and they will try to get back at you for leaving. Of course they claim that they cannot do anything to reverse this and that the I had to deal with the collection agency now. This is no way to treat a customer just because they are leaving. To make it clear, I was a no-paper customer and paid my bill online. I was a little late paying, but still paid online using my username and password which worked fine. I started receiving the collections calls a month after I paid my acccount in full. The collection amount was for a coolecion fee only, in which they collection company ER Solutions didn't do anything for... What a scam.

I was a customer of US Cellualar 2 years ago. I had called and canceled my account back in April 22, 2010. Then on I got a bill for a termination fee of $50.00. I paied it June 1st. On August 22 I called back and made sure my account was closed and I owed nothing more.
Two years Later I get a letter from The collection agency CBCS saying I owe $103.14, the inital balace is $82.51 and a collection fee of $20.63. This is CRAP! I paied Us Cellular off and called to confer it was paied off!
I called the CBCS to dispute it, but they wish to just do a settlement offer, I refues and continue to tell them I paied it off two years ago, so I then go to the North Bend Us Cellular Store and dig into more info on this, I saw on the agent's screen the notes that were entered into my account by previous agents.
it specifficaly said
The first note said, Customer called to cancel service on April 22, 2010 .
The second note said, Customer paied $50.00 on June 1, 2010
The third note said, Customer called to verify balance... collections... August 22, 2010

The third note was very vague and didn't even have a note of what the balance was left over for what I called to verafy it was. I specifficaly remember the agent on the phone had said it was at a 0 (ZERO) balance and my account was closed. So I never thought about US Cellular again, I recived a document in the mail even stating it was all taken care of and they had hoped I'd become a customer in the future and thanked me for being a customer.

So, Today I get this collection letter, again it's been 2 years! I had recived nothing from Us Cellular or anyother collection company between the dates of June 1st 2010 and March 12th 2012! So why the heck now do they send me a bill to pay more, and also stating it was never taken care of?
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

US CELLULAR SUCKS!!! I'll be fighting this until I win, I will not pay ever! They can suck it!