I’ve been waiting on a card since August of 2020 they are giving me the run around. I’ve already sent I’m my documents 3 TIMES AND THEY ARE TELLING ME THEY NEVER RECEIVED THEM. An offline member contacted me today and hung up with making an effort to call me back. Months ago I talked to their SUPERVISOR TRISH about this matter and i am STILL WAITING ON A CARD! This is unacceptable and unprofessional! I am emotional and stressed due to my funds being held because the reps refused to their job! Every time I ask for a supervisor or manager they hang up in my face! I’ve already contacted my local news agency. WHEN WILL SOMEONE COMTACT ME? I needs my money I have bills and Children to look after! They get to sleep good every night I DON’T