Kroger with held 85 dollars from card once released from Kroger I still had not had money put back on my card I called reliacard and got the run around so called Kroger and a three way call with the card finally after three diffrent people later they say I have to fill out a questionare and fax it to have MY money given back to me this is the most stupid thing I have ever heard of like if Kroger has dropped the hold then why can't u just give me my money instead of me jumping through hoops to get it back I will not be using this card ever again