Submit a Complaint

Usbank/ReliaCard

United States,
Colorado

Consumer complaints and reviews about Usbank/ReliaCard

Patriciashirkey Send email
 
Apr 14, 2020

My unemployment

I am starving to death and can’t pay my bills because usbank has over $400 dollars of my unemployment money on a debit card that I didn’t even know was issued that was attached to a old unemployment claim back in 2012 that they just assumed I had so they didn’t issue me a new card with my new claim due to the Corona 19 virus it has taken me over 2 weeks to get threw too this bank with being on hold daily for anywhere from 4-12 hours per day that would end with being hung up on when I finally got threw to them to ask for a new card like unemployment told me too do after they updated my address in the computer for the bank I was told that I had to wait 5 business days from the time that unemployment did this update and then I had to fax a copy of a current drivers license with that address on it to verify my address that has already been updated in there system then I had to wait for it to be processed and then after that I could call back and ask for a new card to be mailed to me too the address that they already have I. There system that would take another 7-10 business days so that a total of over another 3-5 weeks to get my money when she could of just did it wile I was already on the phone with her why was I never informed that I needed to save a card or that I was being mailed this card back in 2018 when they took over unemployment payments when I didn’t even have a active claim at that time they need to be sued and held accountable for playing with people’s lives and money this is unfair and unjust to the American people

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username