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UsBank ReliaCard

United States,
Texas

Consumer complaints and reviews about UsBank ReliaCard

Clakes7 Send email
 
Aug 25, 2021

Still nothing

I’ve sent in my verification over six times and my card still hasn’t been unlocked and it’s been 10months now I really need help I can’t pay bills I owe a lot of people because of this
Crazycraig70 Send email
 
Jan 23, 2021

locked out of my account for reason

Locked account without notice called customer service when my debit card wouldn't work they gave me 4 different reasons over a weeks time.its Been since nov 15th my last unemployment deposit is on the card they won't release my moneyive sent the documents 3 times already its always their to darkbto small enlarge 200% lighten 2shades and they still won't release account.
Crazycraig70 Send email
 
Jan 23, 2021

locked out of my account for reason

been receiving my texas unemployment for 7months no problem then nov 15th 2029 im locked out of my account for no reason and they give me 4 different reasons 1rsr they said I changed my address then they said I made a purchase dispute then they said I entered my pin in wrong then they said I was being audited .none of those were true but they still won't unlock my account ..they want. Picture id I cant get one because of the pandemic. Nearest appointment is June in Dallas TX. Ive sentvin social security card birth certificate and even the copies of the original paperwork that came with my reliacard I have security questions set up for situations like this but they wontvlet me use them I have money I desperately need on my card and they won't release it .I need help please..
[email protected] Send email
 
Dec 6, 2020

Account issues

I receive my texas unemployment thru reliacard and there has been a fraud block placed on my accounts for several months. I have since changed my unemployment benefits to my regular bank. Bit there is still a sum of 363$ on my reliacard that y'all won't seem to release. I have sent in my proper identification numerous times. I am disappointed that a finacial institution like yourself is sterling taxpayers money. Sincerely Angela Martin
Gary Dodd Send email
 
Apr 17, 2020

wtf

so after waiting three days for my call to finally go through so could get my card unblocked which was already stressful as all hell 2 HOURS after i got it unblocked they blocked it again this is insane it took being on hold for 3 DAYS to fix it and they did it again the same day i finally got it resolved what the hell is wrong with these people

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