Submit a Complaint

UseNeXT

Germany

Consumer complaints and reviews about UseNeXT

Coolaskattis Send email
 
Nov 17, 2017

Usenext Scam

Customer 9781323 a few year of good service but attempted to leave the service b abuse I was moving to another country but no way to cancel I attempted my phone told system was down have to call back emailed zero response wrote to them have been told the letter was not actioned in time but also would state when letter arrived dispite confirmation states they received in time absolute shocking lack of support so because your not intrested in support I won't be comming back also my family have all attempted to cancel there accounts bolt a few where sucsessful last year you agreed not to auto renew my account but did but the agreement was cancelled with PayPal after you wouldn't cancel what a joke of a company you stop responding when it suits you and for this you lost many account I would have been returning once I had moved but at this stage you have forwarded the case to debt collection after not calling me to discuss the matter not once you refused to speak to someone I gave you permission to talk to I decided to send the case dispite is still being discussed I've heard nothing for over two months now it's with debt collectors I am willing to discuss this matter I have emailed [email protected] and it just gets forwarded to another address so it would seem like ever more misinformation is published if you actually do care about customer service them make contact with me I have spent far too much time and money making contact with you .
Coolaskattis Send email
 
Nov 17, 2017

Usenext scam

Customer 9781323 a few year of good service but attempted to leave the service b abuse I was moving to another country but no way to cancel I attempted my phone told system was down have to call back emailed zero response wrote to them have been told the letter was not actioned in time but also would state when letter arrived dispite confirmation states they received in time absolute shocking lack of support so because your not intrested in support I won't be comming back also my family have all attempted to cancel there accounts bolt a few where sucsessful last year you agreed not to auto renew my account but did but the agreement was cancelled with PayPal after you wouldn't cancel what a joke of a company you stop responding when it suits you and for this you lost many account I would have been returning once I had moved but at this stage you have forwarded the case to debt collection after not calling me to discuss the matter not once you refused to speak to someone I gave you permission to talk to I decided to send the case dispite is still being discussed I've heard nothing for over two months now it's with debt collectors I am willing to discuss this matter I have emailed [email protected] and it just gets forwarded to another address so it would seem like ever more misinformation is published if you actually do care about customer service them make contact with me I have spent far too much time and money making contact with you .

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username