Trotter Auto Transport.com has been bidding on vehicle from uship for over 2 years now and we have seen some of the worst service and customer service by uship ever. Just remember U the consumer are paying uship 20% above are bid to get are phone number and e-mail address, Thats all you are getting out of uship, this is a big scam. I will tell you how to get around uship, Post your vehicle (s) on uship and the bidders names will come to you as they bid on your vehicle, Now just take that business and GOOGLE it and 90% of the time they will have website with there phone number on it, Now we at www.trotterautotransport.com have received meany phone call this way and when we tell the customer how much we bidded on there vehicle they are blown away on how much cheaper it was to call us direct, sometimes by as much as $200.00 dollars. Uship now is offering a new payed program, When you accepted a bid on uship the customer can pay the hole amount of the bid to uship and uship will not release the money to the company transporting your vehicle until it is delivered and the customer go's back to uship and state's it's been delivered, Sound's great right well this is not great program. 99% of all transport's are done by c.o.d.'s so the problem is with out the transport company dealing with the customer directly with the transport charge's we will not be able to transport your vehicle by c.o.d's no more witch will result in vehicle's not being transported in the timely matter that the transporters do this in. We at Trotter Auto Transport it is in are Term and condition on uship and are website that c.o.d.'s is are contract with the customer. Now today 8-14-2011 we received a e-mail that if we do not change are terms and condition and or cancel any order's accepted by a customer on uship they will suspend are account with uship so we can not bid on vehicle. Why is uship doing it this way, So then you accepted a bid you will think that's what you are paying for and you will not see how much uship is charging on top of are bids. just no if you have a insurnce claim uship does not help you with that only your transport company so stop getting suckered in by uship and there very high charges and THEY ARE NOT A TRANSPORT COMPANY.

I agree with most of the complaints that are coming in about Uship for the most part we have had some very good customers from Uship. BUT Uship is NOT for the carriers they back the people shipping the item and NOT the shippers that give them 100's of dollars per week with booked loads. Being shippers we have to carry insurance on everything we haul we have costs as well but we are the fall guys for Uship for sure. In the past 31 days we have booked 21 loads and we have collected $15, 000 dollars from customers. Now for the break down on the average we have paid 23% to Uship in booking fee's well we haven't the customer's have had this added to their billing which they have been lead to believe it's a Booking Deposit. But the carrier never see's one thin dime of that money it's paid direct to Uship. We have had issues and gone to Uship for support or backing and been slapped in the face and had our account put on hold. Out of the money we have collect we have only put into our business $3, 247.60 this is for 21 booked loads one month total profit. Now here's what Uship has put in their bank account on our 21 booked loads $7329.80 !!! Uship is in it for Uship and they double dip the customer and the carrier takes the fall customer gets mad for some reason and Uship passes the blame onto the carrier who has to do all the explaining to the customer. Carriers aren't allowed to work out details we are limited as to what we can say and if we say something Uship don't like we get flagged and accounts get suspended. If we bid something at $900 Uship adds 15% to 25% to the bid and the customer sees a bid for the $900 plus the added so the bid from the carrier would read $1125 which the customer has to pay the $225 which they call a booking deposit which leads the customer to believe the carrier has received the $225 which we haven't gotten. If a shipment goes south and can't be worked out then then the customer asks for a refund of this money from the carrier which in turn we have to direct them to Uship as we haven't gotten their money. So Uship slaps the carrier with what is called a cancellation and if you get 3 of these your account is suspended and your not able to us Uship until they say it alright. At times a cancellation can't be helped but it don't matter Uship slaps the carrier every time. We drove 900 miles out of our way to get a motorcycle only to show up and be told the customer found cheaper transport. When we contacted Uship they pretty much told us tuff shit we can't force the customer to use your service. We were out the fuel, lodging and meals for 3 days until we could book something else getting us to the next drop point. We were 3 days late picking up an item due to snow storms in Nebraska and Uship emailed us and called us wanting us to get the item picked up straight away. When we told the customer uship we weren't able to drive as interstate 25 was shut down by the state patrol they gave the customer a refund and slapped us with a cancelled shipment and flagged our account and suspended us for 30days. Again we were unable to talk to booked customers and ended up losing 100's of dollars but Uship still collected their money and left us hanging. I would love to see a class action suit started against Uship for their actions... Please if your a Uship customer don't be so fast to shoot the messenger go after Uship first.. Thanks for your time... EX Shipper for uship