USPS - California, Bell Gardens - Lost Packages Failure to Scan
ON 01/17/2014 i did ship a package to illino. I pay extra for tracking and SINGANTURE BUT they don't scan them. When I call customer service, they say they will follow-up but they never do!! If it's a standard mail package With confirmation number and signature go with a package, now a package is lost- no body let me know where is it? USPS DON'T WANT TO RESPONSE THAT LOST. PLEASE STOP ESCUSE FOR OUT OF CONTROL
I am so up-sad and mad- There's no excuse for the poor/non-existent service. My packages (the ones being sent and the ones I'm supposed to receive) are disappearing after entering the BELL GARDEN,CA 90201 sorting facility! The only logical reason is that there are thieves working at these sorting facilities stealing our packages. If you search "USPS stealing" on Google or Youtube, you'll find that it's been happening to many people. Most of the time it's the mail sorter or the supervisors who are the culprits. Also, it shouldn't take long to solve if someone just monitors what's going on in these facilities. Also the fact that no one contacts us after we report these problems is just stupid and inefficient. How do we know they're doing their jobs? This whole system is a complete failure.
I still keep my original receive - but I have to cried it. the package is $1500.00- I lost money in there. please can some body let me know what's I have to do next
The USPS must have a policy for hiring incompetent people and rewarding them for doing a poor job. We ship hundreds of packages each week and it astounds me how idiotic their handling of problems are when they lose a package. Latest case is a package that was last scanned at the local CA sorting facility and per tracking has not moved since . After a number of lengthy phone calls (being on hold for the most part) someone who must surely be the least intelligent person on earth at my local 'USPS consumer affairs' office tells me that there's nothing she can do because the 'sorting facility works nights and consumer affairs doesn't so I can't contact them'!!! The most disturbing part of it all is how OK USPS employees seem to be with their inability to perform simple tasks. When I remind them that besides the lost merchandise I have paid them to perform a service (deliver a package from A to B0 which they clearly have not, their response is 'well the package wasn't insured'. What exactly are we insuring against? Your inability to do your job??? Name one other business that operates this way. I have even emailed the Post Master multiple times through their website and have not ONCE gotten a response.