I bought a card for $103 dollars to order some things from Amazon. No one else but me touched the card. I checked the balance and I found out that my card had been used multiple times by someone else. Vanilla gift cards are not secure, and customer service refused to do anything about it.

I bought 2 Vanilla credit cards for my Father he soon passed away before he could use them , when contacting for refund I was told my computer was hacked and for $200.00 it could be fixed. The 2 cards were only worth $20.00 a piece. What kind of scam is this? I lost $40.00 from this company. I will have to report to BBB but I still will not receive my money back. Beware of this company Please

My mother bought my brother and I our own $50 Vanilla Visa gift cards for our birthdays from CVS. We soon found out they were declined everywhere we tried them. I called the number on the back of the card and the customer service people just gave me a run around about how I was just doing it wrong. I tried everything they told me, but I finally got fed up. I went to the website and ordered another one myself. I got it in the mail, and this one didn't work either! When I activated it, the website told me I still had a $50 balance, but when i called it told me there was no money on the card! So my mom just wasted $100. Not to mention my sister-in-law looked this company up on google, and there have been tons of people with this problem. It has to be a scam.

These vanilla visa cards are a scam. Can you just imagine how many millions of dollars they are
pocketing by consumers getting angry and just throwing them in the trash!! The Department of Consumer
Affairs at 1100 4th Street sw #5211, Washington, D>C> 20024 should receive a letter from all of who have
been scammed and demand an investigation. The money used to purchase these cards belongs to the
consumer and should be used any way they want to.