Ok so I so I am getting royally taken advantage of by Comcast with my 3 play package so Honey says lets try Verizon they have a great bundle package going on right now 5 premium channels, unlimited telephone long and short distance and super duper fast internet - So I call Verizon and talk to Joanne and she says your husband is correct I will give everything plus I can switch out these premium channels for the ones you want plus you can still keep your phone number. So stay home on Tuesday Tech comes and installs and leaves. Honey comes home and says WTF this is wrong. I look at him and say "What- its all there - TIVO, box for the master and box for the guest room what else do you want." He says "how about the card for the Tivo" - I say "its there" - he says "Ya the one from Comcast not Verizon, this shit won't work" - "Comcast and Verizon don't like each other." - I say "the tech said all we needed was a splitter and an extra box." - Honey says, "call Verizon and tell them to send the card for the Tivo." - So I call Verizon and speak to Rachel, at the repair center - explain what happened - She says no problem "I will send a tech with the M card and to pick up the box, but it will cost you $79.99." - I tell her "no way - I am not paying $79.99!" She says, "well if you don't pay you don't get the M-card!" - I tell her she's nuts, she wouldn't pay either if she was me. - she says she would! - I say she's a fool, if she would. - and let the Chicago Logan Sq out of me - She too let out her gangsta and lets just say I told her she knew places she could put the service at. So Rachel did exactly that she disconnected the service. Rachel momentarily the battle, but the fight continues as I was temporarily in a pondering what I was to do since Comcast was going to cut me off in 2 days. I gather my composure and call Verizon back and speak to a Ms. Walters in a nicer nice way. I explain to her how poorly Ms Rachel was to me and how I felt victimized and taken advantage by her POOR customer service and handling of my call. Ms Walters feels for my dilemma and gets my service back on - War won with Rachel - she can my ass I got my service, however Ms Walters said to wait 24 hours for their system to cycle before everything was good again. So I wait 48 hours but my internet had to back sooner than that so I talk to Ken who gets my internet working and apologizes to me because I had to explain about Rachel in order for him to find my account and get me up and running on the internet. So yesterday I call and talk to Jesus because my premium channels are showing or playing - Of course I had to tell him about Rachel in order so he could locate my account - Jesus find me in the system and tells me okay problem fixed wait until 6 PM and things should all work out. Sorry Jesus it didn't work. So I am on the phone with Jennifer at Verizon because my son calls me from home and I noticed my original number isn't showing up on the caller ID another number is showing - Ms Walters neglected to tell me that I have a new phone number. surprise surprise. Jennifer tells oh how sorry she was about all I have been through because of Rachel and Joanne not getting my account straight from the beginning but there was nothing she could do because she was locked out of my account so she would have to send me to tech service. Now I am on the phone with Ken and Ken tells me he can't find me in the system. I tell him I'm there but I would have to tell me about my story with Rachel - Ken laughs because it is funny to him but what Ms Walters did was set up 2 new accounts - One for phone and One for internet and TV - so guess what my bundle package I thought was on is now two and I am no longer paying the $129.99 a month more like $189.99 a month between the 2 accounts. So I tell Ken what you going to do to fix this for me - Ken says, well I got to talk to my boss please hold on. Now mind you I have been on the phone with Verizon for more that 1.5 hours this evening and guess what happened - Ken disconnects. So I call back and it turns out I get an automated message telling me their offices were closed to try again in the morning. So I wonder where we go from here tomorrow - Stay tuned to the Salazar vs Verizon Match Round 5 tomorrow.

Fortunately they been doing me the same way for the past 6months I told them when they release my deposite I will pay my bill.