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Verizon
United States,
Maryland
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Consumer complaints and reviews about Verizon
User920763
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Apr 11, 2012
CATCH 22
the cpo phone the dont extend contracts can only be ordered through customer service and they are a bit pricey
User925394
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Mar 30, 2012
CATCH 22
I have a Verizon LG Voyger cell phone modle no VX100005. it is an older phone and the battery will not hold a charge. i tried to purchase a new battery but Verizon does not stock it any longer. They recommended i contact the battery manufacturer to see if i could purchase the battery direct from them. The manufacturer told me the battery has been discontinued. I contacted Verizon again to terminate my contract because II cannot use my cell phone because the battery is dead and will not hold a charge. I cannot purchase a new battery because it has been discontinues. I cannot terminate my verizon contract without paying a substantial early termination fee. Verizon tells me i can upgrade my phone but if i do, it will extend my contract for another 2 years which i do not want to do. The Verizon representative told me to log on to my account and type "/CPO" for certified pre owned phones and i would be able to purchase a phone there and not have to extend my contract. i logged on to certified pre owned phones but everything listed although appearing to have a good price, when you read the extremely fine print under the price indicated "with a two year contract"
User924596
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Mar 30, 2012
CATCH 22
Have you tried seeing if you have a friend or family member who can sell you or give you a phone? I had problems like that once and I just bought one off of a friend. They really get you with those two year contracts every time you renew...
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