I wanted to shoot this out anyway possible to other people in the United States that is using Verizon Wireless as a service and has insurance on any of their phone lines. If by chance anyone has service and has changed phones at any time during this period you need to call and verify that your insurance has switched over to the new phone. I have had an issue with this not happening on my phone and have had several people that I previously worked with learn that when they call to check the status of this coverage that "they declined" the insurance coverage when the new phone was purchased. Even though they informed the agents when the phone was added that they wanted the insurance kept on the lines and the agents expressed it would carry over, there was a drop somewhere in the ball with Verizon because those agents did not ever be sure the insurance was carryed over so in effect there is no telling how many customers were done like this and do not know to this day that their lines do not have insurance on them because they were informed by agents they did and just assume Verizon did the right thing, but customers are being screwed and their simple solution is that they can add the insurance back on the account but feel they do not need to make it up to the customers they frauded into beleiving inaccurate information for months.

maybe you should read your bill after you make changes then you would notice the insurance was gone and could call.