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Vizio

United States,
Ohio

Consumer complaints and reviews about Vizio

weldon1432 Send email
 
Oct 17, 2014

3d blue ray firmware updates

I have a Visio blur ray player model vbr133 that will no longer play new DVD’s. I updated the firmware (dated 2012) on the player but it states my player needs an update. I contacted Visio only to be told there was no recent update for my player and they couldn’t tell me if or when there would be.
I updated the firmware on my blue ray player however, it still will not play the movie “X-men days of future past”, I continually receive a warning my player needs an update. I noticed the update I downloaded was dated for 2012. Is there another firmware update or will there be one in the future.
if not, why not, as I paid good money for the player and TV ( over $9700.00) which is only about two years old, if not I will make it known to everyone near or far not to purchase another Visio as they can't keep up with the updates.
I will also notify FOX 45, WBAL, WJZ, WMAR, The Sunpapers and other local news stations notifying them of the problems found with your hardware/software updates, making the player obsolete after only 2 years.
Before this problem arose I would brag to everyone about my Visio TV and Blue Ray player, now the Blue Ray is useless on any new or upcoming movies.
I am very upset that once sold the support seems to be secondary.
I can be reached at 410 971 0975, my address is
2744 Moorgate Road
Dundalk MD 21222
Thank you
Don Evans
weldon1432 Send email
 
Oct 17, 2014

3D Blue Ray player firmware update

I have a Visio blur ray player model vbr133 that will no longer play new DVD’s. I updated the firmware (dated 2012) on the player but it states my player needs an update. I contacted Visio only to be told there was no recent update for my player and they couldn’t tell me if or when there would be.
I updated the firmware on my blue ray player however, it still will not play the movie “X-men days of future past”, I continually receive a warning my player needs an update. I noticed the update I downloaded was dated for 2012. Is there another firmware update or will there be one in the future.
if not, why not, as I paid good money for the player and TV ( over $9700.00) which is only about two years old, if not I will make it known to everyone near or far not to purchase another Visio as they can't keep up with the updates.
I will also notify FOX 45, WBAL, WJZ, WMAR, The Sunpapers and other local news stations notifying them of the problems found with your hardware/software updates, making the player obsolete after only 2 years.
Before this problem arose I would brag to everyone about my Visio TV and Blue Ray player, now the Blue Ray is useless on any new or upcoming movies.
I am very upset that once sold the support seems to be secondary.
I can be reached at 410 971 0975, my address is
2744 Moorgate Road
Dundalk MD 21222
Thank you
Don Evans

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