ON NUMEROUS OCCASIONS IN THE LAST 90 DAYS OR SO, THE CURRENT DRIVER, HAS UNLOADED MY PACKAGES AT MY MAILBOX AT THE BOTTOM OF MY LANE. I NEVER HAD AN ISSUE IN ALL THE YEARS THAT I HAVE LIVED AT THIS ADDRESS. IN THE PAST, DURING THE WINTER MONTHS WHEN THERE WAS SNOW ON THE GROUND, THE DRIVER AT THAT TIME, WOULD CALL ME ON MY CELL AND ADVISE ME THAT HE HAD A PACKAGE AND HE WAS LEAVING BY THE MAIL BOX IN A PLASTIC BAG. I WOULD THEN GO AND RETRIEVE THE PACKAGE, NO ISSUE. WHEN THERE WAS NOT ANY SNOW, HE WOULD ALWAYS DELIVER THE PACKAGES TO MY DOOR. HOWEVER, CURRENTLY I MUST HAVE A NEW DRIVER, BECAUSE NOW HE DROPS ALL PACKAGES AT MY MAIL BOX AND WHEN THERE IS BAD WEATHER HE DID NOT PUT THEM IN A PLASTIC BAG. THERE ARE DAYS WHEN I DO NOT LEAVE THE HOUSE, SO I AM NOT RETRIEVING MY MAIL ON A DAILY BASIS, SO THOSE PACKAGES CAN SET THERE AND BECOME RUINED.

YESTERDAY (MAY 8), WAS A RAINY DAY HERE AND HE DELIVERED A PACKAGE FROM QVC AND ONCE AGAIN DROPPED IT AT MY MAILBOX, ONLY THIS TIME HE DID PUT IT IN A PLASTIC BAG. IT WAS A LARGE BOX AND JUST FIT IN THE BAG, BUT TOO SHORT TO COVER THE ENTIRE BOX, SO THE BAG WAS OPEN AT THE TOP AND THE BAG JUST BECAME A CONTAINER TO HOLD WATER. THE OUTSIDE BOX AND THE INSIDE BOXES WERE SOAKED THROUGH AND THROUGH. YOUR DRIVER NOT ONLY EXPOSES ME TO THE ELEMENTS AND POSSIBLE DAMAGE TO THE CONTENTS, BUT ALSO THE POSSIBILITY OF SOMEONE STEALING THE PACKAGE.

DHL, FEDEX AND EVEN PARCEL POST DELIVER PACKAGES TO MY DOOR ON A CONSISTENT BASIS. I HAVE JUST OPENED AN ACCOUNT WITH UPS AND I HAVE EXPENSIVE PRODUCTS BEING SHIPPED TO ME CONSISTENTLY.

I PLACED A COMPLAINT AT YOUR LOCAL OFFICE, HERE IN ALTOONA LAST WEEK, BUT THINGS HAVE NOT CHANGED. IF THIS IS THE SERVICE THAT YOUR COMPANY IS GOING TO PROVIDE, I WILL REGRETFULLY HAVE TO CHANGE CARRIERS.

PLEASE RESOLVE THIS ISSUE ASAP! THANK YOU!

SINCERELY;
VICTOR LOMBARDO
294 MOSER ROAD
ALTOONA, PA 16601
*814) 934-1516
[email protected]