"It is not the Wal-Mart store that I have the issue with - it is their claims administrator - Claims Management, Inc."

That doesn't mean it is legitimate...

Yes, I already know that. And sorry, but there IS NO signage posted ANYWHERE in the parking lot - or near the front of the store that has the damage disclaimer. So as anyone can see, that is an issue.

The security employee had no business telling you Walmart was at fault. It is not their job to make that determination.

"So as anyone can see, that is an issue."

Are there any signs stating that the store is not responsible for tiger attacks? Stop being so dense and file the claim with your insurance like any other reasonable person would.

Additionally - It is not the Wal-Mart store that I have the issue with - it is their claims administrator - Claims Management, Inc. I happen to love my Wal-Mart store.

The Wal Mart Super Store was built on a very high hill. On a windy day, I came out to my car to find a shopping cart upended behind my vehicle. The bumper had a significant dent and chipped/spiderwebbed paint where impact occured. I went in to report the incident, and the head of security reviewed the taped footage and took pictures. She told me that it was clearly negligence on their part as they should have had the carts collected. I was told they would file the claim for me. The cart had sailed across from the cart return 2 lanes away and hit my vehicle at a high rate of speed. The incident was captured on their cameras. I expected resolution only to receive a letter from Claims Management Inc - the claims adjustor for Wal Mart. I was told it did not appear that Wal Mart was responsible for the damage. But, they can send me a letter for my insurance !!??
I have gone to this every week store since they opened in their new location, and previous to that I have gone to that store for at least 17 years. This is how Wal Mart allows its loyal customers to be treated? If this is the case, I will no longer frequent this store.

I want you to pay me $5000 because a limb off one of your trees flew off and broke my windshield.

And yes, that is what your insurance is for.