Submit a Complaint

walmart money card/green dot bank

United States

Consumer complaints and reviews about walmart money card/green dot bank

lindahug Send email
 
Nov 23, 2016

horrible customer service

How can you take it upon yourself to cancel my card because i ask you about purchasing another card to have my funds transferred to new card. Ok so i mention i misplaced my card but i did not ask you to cancel my card or was i asked did i want to cancel, now with the holidays i have no money or food and car in the shop, because my direct deposit, which is coming in the morning, has been cancel also. When speaking to someone in customer service (Uni) and trying to get supervisor i was told supervisor would call me back in couple of hours and he hung up on me. Customer service and supervisor ( which i had to call back in to speak to) is a joke. I begged for other options which i was told they have no options to help me (there are always options). I have been a customer for three years now but no more! I have never dealt with company who treat their customer with little concern!!!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username