November 30, 2016 dispute filed with Walmart green dot card over A payment made to Amazon in the amount of $100 which was never received by Amazon. Effectively reported negatively on my credit report. The money was never paid and I filed a dispute which was denied. I have a letter from Amazon they never recieved the money, still Walmart did not refund the hundred dollars.

Second dispute started December 30, 2017, payment to Farmers insurance money was taken from my account Green Dot account. Farmers called requesting a Second check which I eventually got a hold of the bank who said they would send a good-faith letter and second check. They sent a second check but never sent a good faith letter. My insurance At no fault of my own went into cancellation.Customer Service states it was paid. But Farmers insurance has told me twice they received two checks and both checks did not clear.

Green Dot Customer Service refusing to refund the money. And considered this a dispute I wanted the insurance paid. I am getting nothing but run around. I am unable to speak to anyone that makes any sense. When I speak to even a supervisor I am brushed off with “procedure jargon “

My account is now in the negative

I put 60 dollars and 40 dollars on my card which I did not spend and I put it on to order something.

I have a complaint about Walmart Money Card and Green Dot Bank. I have had several financial errors on my transactions that I wanted to dispute. And these are just errors that I'm AWARE of. I check my balance and transactions every day. I used my WMC to stay at Ramada Branson the 31st of December. A week later, it was on my balance/account transactions showing the charge of 66.91. Unfortunatly, I didn't print it off. On the 15th of January, I noticed the same charge on my Walmart money card balance/transactions of 66.91, which showed it was charged on the 14th of January. This is double charging to my account, but when I called the WMC customer service phone number to dispute this, the lady said it was only charged once, but I have proof. I called the Ramada Branson and talked to the clerk who brought up the date of the receipt of charge to my card. It was January 2, 2015. So, obviously Walmart Money card is double dipping. She didn't even bother to mention the dispute form to fill out. I can NOT trust Walmart money card/green dot bank!!! I attempt to print out my transactions every day now to have proof of the changes and altering of charges. Just recently, I caught another mistake. On 1/15/2015, Walmart money card showed a transaction made on 1/17/2015 of 35.00 to XXX merchant. Four days later, my WMC transactions shows a 40.00 charge to the same merchant!!! I have proof from this merchant on a dated receipt showing a single charge on Saturday, Jan. 18, 2015. Walmart MOney card is a rip off and a theif. computers make mistakes but people have to enter the information. The Walmart Money card representatives on the phone are ignorant to discuss your disputes. I realize there is a dispute form to fill out and fax in or mail in, but it takes 10 days to resolve and that's too much paper work to deal with if I have more than one mistake on my Walmart money card balance/transactions in one week.