Walmart money card aka green dot said there was multiple transactions that they thought where fraudulent so they called me I told them I did not make them. I got off work at Walmart went home at 1030 at night they call me again this time it is the atomated system saying that someone tried online purchases and I tried to block it. This morning I wake up to my card being frozen.

Best Buy asked me to accept an $1,100 credit on a card instead of cash. I gave them my Walmart Money Card. That was 45 days ago. First it took them their usual forever to inform me they are processing it. It finally posts and immediately the $1,100 is not available. From this point on there has been no reaching out by Green dot , Walmart not one word. Every time
(Ten) I contact Money Card customer service they have another excuse and need me to perform proof of who I am, receipts just redundant info to release my money. Mind you all direct payments to businesses I owe are bouncing because deposits are also blocked. The only action on my card is two monthly $5 account charge. The public gets treated like this because they have historic proof that over 30% of this money in limbo will eventually be theirs when we give up
I say make Churchill proud

Walmart unlawfully hold pending money never charged snd cancled snd my card was stolen and the dumbass say I with 2 different cash advances just to pay a huge fee not to put in my PIN number. They are crazy and owe me over $500 because I used the atm at the games location before they tell me they won’t return stole money taken without pin

I purchased * Walmart money cards, after selling my car for cash, and the day before traveling*moving to a new residence across country (my daughter’s home).*I “loaded” $*** on each card in order to keep my money safe in case lost or stolen.*Within a few hours after purchase, load, and registration of all of these cards * one was stolen just after I checked in at a hotel and absentmindedly left it on counter at check in.*I immediately called and canceled stolen card.*I was informed by agent that unless I could send them a bill with my new address on it that they would not mail me my card. *I have no bills at my daughters address. So she gave me an email address and stated that I must go to post office in town I’m moving to and send an email to the address she provided. *The post office practically laughed at me and I’ve been unable to get help the * times I’ve managed to get through to a human because they refused to allow me to speak with a supervisor. *As is, there has been $*** of much needed money held in limbo by Walmart. *I can find no one to speak with . I’ve tried the chat but they ask me for the number on the card. I can’t provide the number on the card, as it was stolen within hours after I purchased*loaded*registered it. *Please help? I’m going through the toughest time of my life right now due to circumstances that were beyond my control in the first place. Now, my money isn’t even within my grasp and it has been since December **th that I’ve been expending great amounts of time in futility

I purchased * Walmart money cards, after selling my car for cash, and the day before traveling*moving to a new residence across country (my daughter’s home).*I “loaded” $*** on each card in order to keep my money safe in case lost or stolen.*Within a few hours after purchase, load, and registration of all of these cards * one was stolen just after I checked in at a hotel and absentmindedly left it on counter at check in.*I immediately called and canceled stolen card.*I was informed by agent that unless I could send them a bill with my new address on it that they would not mail me my card. *I have no bills at my daughters address. So she gave me an email address and stated that I must go to post office in town I’m moving to and send an email to the address she provided. *The post office practically laughed at me and I’ve been unable to get help the * times I’ve managed to get through to a human because they refused to allow me to speak with a supervisor. *As is, there has been $*** of much needed money held in limbo by Walmart. *I can find no one to speak with . I’ve tried the chat but they ask me for the number on the card. I can’t provide the number on the card, as it was stolen within hours after I purchased*loaded*registered it. *Please help? I’m going through the toughest time of my life right now due to circumstances that were beyond my control in the first place. Now, my money isn’t even within my grasp and it has been since December **th that I’ve been expending great amounts of time in futility

I requested a supervisor as the rep was yelling and being argumentative i was refused he hung up amd then the three reps hung up at this point should we the people continue to use a company that has no respect for its customer whats worse even is that it couldve easily been explained that they changed a bunch of policies and now its customer must pay 5 calls today hung up on five times i dare anyone to request a supervisor and see what happens and then like me find a new card of service they treat you like crap for asking for a supervisor and retain the right to refuse you is that a card service you wanna trust your money with

I lost my original card so I ordered a new one from yall a d paid 15 dollars extra to have it sent on 3 days..now its blocked for no reason

Same thing happened to me. They hung up on me and won't even answer. I Did my research... They've been sued for it before.... Anyone want to file one with me? Email me [email protected]

My name is Johnnie Sistrunk, I am writing a complaint because after being a prepaid green dot user for a few years all of a sudden I went to check my balance online, I got an email saying my card was blocked. No explanation I had loaded my card to pay a bill and the next day it was blocked. I couldn’t contact customer service because my card was locked . I had to purchase another card and load it because I had money for other bills on that card. I did exactly what they told me to do which was to email a copy of my drivers license front and back and the case number that they gave me. I am very pissed because I couldn’t get anyone from customer service to help me. I have not heard from anyone about the status of my card how much longer Will the card be blocked. Needless to say I am still very pissed and someone needs to respond back to me because I need my money.

I had some unauthorized strange activity in my account. I reported it and my funds was reissued and a new card was sent. When i got my new card my card was blocked. I sent my Drivers License and etc that i needed to get my card unblocked. Then after i got a message saying that my account was permanently closed and that i will never be able to open up another account with walmart money card again and that my funds will be issued out to my address.its been a few weeks and i still haven't received my funds in the mail. What is going on? This is ridiculous.

My cards were locked without explanation. I have used your cards for over 10 years sure would be nice to have explanation. Or even fix it.

wal mart money card locked my account due to a fraud alert... no big deal. i have followed the steps to unlock my card 8 times and still no luck. they wont respond and tell me what im doing wrong and there is no way to speak to a customer rep on the provided phone numbers. these guys just hold your money and make interest on it until you take them to court. i am going to make this as costly for them as possible. they have NO right to limit a persons funds.

I paid for a card in Walmart and they sent me another card thru mail which would NOT let me activate so I threw it away thinking I can use my old card NOT so I can't log in to get a new card ,no customers service and I have money on the card ,this is the worst I ever delt with using a card ,u can't put your old card number in ur ssi won't work I just want my money or me and Walmart will be in court ,this shouldn't even be no business with out customers service dumb .......

I attempted to activate my card only for the system to tell me that the card is invalid and it's locked

I tried to get on my online account and it said my card has been temporarily locked for unusual activity at 5:45 this morning I need my money off there or transferred to another card I have please. I can't upload my picture I.D. it went let me

So last Thursday I was locked out of my money card, as far as I can tell, because I tried to create an online acct so I could update my contact information, because I relocated a few months ago, and wanted to make sure my info was current. Right after it appeared that I successfully created my acct, BOOM my card was locked! Pretty ridiculous that you get your card locked because you want to make sure all of your info is up to date... So I had to go through this painstaking process of e-mailing them my license, and supposedly waiting 1 business day to find something out... its been over 1 business day, and its all, but impossible to contact someone from customer service, and then when you do, they are absolutely no help whatsoever, and basically tell you to hurry up, and wait. I hope this gets resolved sooner than later, so I can discontinue using they're bullshit excuse for a service...

My name is Ronald Goetzke, Back on 9/23/17 there was awith drawl off my card! it was for the amount of$48.91,to a place called Health Products mall. Well i put that money on the card so i have money to get my wife prescriptions she needs as she is dying of cancer, well got home after putting money on my card,when i got home & check my balance there was the trans action of the amount of $48.91 from someplace i never heard of. I called the no# on the back of my card and spoke with someone,he said he had to wait for the trans action to go thur before he could do anything! He cancelled my card & sent me a new card, well no money was ever put back on my card so that is my Complaint. If this issue can not be resolved i will nolonger use a Walmart money card.

Walmart is a bullshit ######,had some piece of shit empty my account, took Walmart 2 weeks to make a decision to send a claim to the resolution department, never heard anything back.
Sent several letters to corporate before receiving a return letter.
I was told I would be getting a check.its been 3+ weeks and still no check.i called thier complaint department,all I got was a bullshit story..
#### you Walmart.

Walmartmoneycard.com account was hacked. Hacker was able to somehow sign in and change my challenge questions and then use the send money feature to wipe out my entire account.

I talked to greendot about this weeks ago and filed a dispute. I was promised an update before August 12th. Today is the 14th and I have heard nothing at all from them. I checked my account today and it has been closed. Called customer service and got nothing out of it.

It's starting to look like ill never get my money back. They have absolutely no protection against fraud and certainly will not help you if you end up in a situation like me. Do yourself a favor and get a real bank account with real protection!

Went to the local Walmart a few hours ago. Swiped my card at the register and loaded $145 on it. Tried to use the card 15 minutes later and BINGO!!!! LOCKED.....BE WARNED

I went to the local walmart and swiped my card at the register. Loaded $145 on it and payed the $3 fee. Tried to use the card 20 minutes later and BINGO...LOCKED!!!!! NEVER AGAIN!

Woke up this morning to find out that my account had been hacked and drained. the whole process of trying to get a hold of customer support is impossible. Filed a dispute and you can see that they changed the info and then sent the money out.. Please help me resolve this...

My name keeya little and im trying to get help or assistance with my walmart money card what happen was i called costumer service because different agency and businesses was taking money out my account and they told me i will have to order another walmart money card and i did the card came and i went up to the social security office to give them my new card information so my check can come on the new walmart money card and the social security office told me that my account and routing number was still the same but the numbers on the walmart money card numbers on the front was different and then they told me my money sould be on the card the same way it all wast was.so i left and went home and yesterday i called the currency exchange to see if the two days early checks went out they said yea they here now and so i check my account to see if my money was in there and it wasnt so i called walmart money card number on the back of the card and check my account again and the money wasnt still on there so i tryed all day yesterday to talk to costumer serivce and they wouldnt let me talk to no one. So called the social security office today and they said they sent my money back to the new walmart money card and i still been calling walmart money card costumer serivce and still cant talk to no one it wouldnt let me everytime i call. And walmart money card sent me a new card and cancelled and closed that card out too and they colsed and cancelled out the old walmart money card and social security office just sent my money back to the new walmart money card that they sent me and i still dont or didnt get my money so i need help u can cntact me at 937 727 7891or u can email me at [email protected] please contact me asap

I used my money card to reserve a uhaul and cleared the account with cash and walmart still will not release my money it's been almost a month since the transaction on 4/1 multiple phone calls and emails. This is outrageous aND I want my money released!

Paid a bill online. The next day i went to purchase a movie ticket it was declined. Tonight.. i tried to load money on my card and it kept getting declined. I have a bill due in the morning and cannot use my card. I jist uploaded my DL... once i get my funds back i am NOT using this card ever again. They need to be investigated for fraud!