I bought multiple things so it would be hard to notice $12.97. I noticed it when I got home. I never check my receipts because I have never had a problem before and always assumed that something like this was not possible.

I purchased 1 shirt at WalMart and it was rang up twice at $12.97. I called the store and the manger told me that the only way he could fix the problem was if I came in person. The store is far from my house; I was in the area watching a movie and stopped at this Walmart. I told him that I could send him the receipt or fax it to him so that they could take care of their mistake from a customer that frequents Walmart 3+ times a week. He told me no. If I drove to this Walmart for them to fix their mistake it would cost me more in gas then the $12.97. Why do they need me there in person? Very frustrating. They don't care. I will be shopping at local grocery stores from now on. Walmart has got too big and does not care for their individual customers.

Because this Walmart is not my usual Walmart. I was told I had to bring the receipt to that specific store which is very far from where I live. If you read the post you would see that I said I was in the area watching a movie.

When you paid for it, didn't you notice you were paying too much?

You didn't say that in your original post..

Did you ask if you can bring it to the store closest to you?

Actually the Op did say it in her complaint DSgamby.