Thought my account was current, never received any notices that domain name account went into redemption. Site went down - 42 emails, 2 1/2 weeks, $150, and I still lost my domain name I'd had since 2003. They said, "we're sorry." I say, "poor management, hostile customer service." stay away from them!

i think it might be a product by adrian harris of grumble text - have a look here:

http://www.ciao.co.uk/Grumbletext__Review_6029161