AVOID WELLS FARGO AT ALL COST!! I too was told "We'll do a re-payment plan, don't send in payments 'cus it will mess up the numbers", but no communication between dept.s, foreclosure dept. sees 3 missed payments (instructed by Customer Service Rep) & starts Foreclosure (Fees, Attny, Filing). Long 9 month mess - refused repayment plan they promised & wont do a Loan Mod. now. Filing Chapter 13 Bankruptcy was only way to 'force' wells fargo to accept payment. Bankruptcy is over now, but now they say I didn't make 4 payments (Yes I did). Got their own 'Payment History' report & shows all payments made (they wont even look at their own report!). Still going on after over a year sense Bankruptcy ended, can't Re-Fi until principal balance is corrected, but W. F. wont do anything about it. Also W. F. violated many Laws during Bankruptcy - not following Judge's Order, not serving filed documents + more. The Right Hand does not know what the Left Hand is doing at W.F., there Is NO communication between departments. Wells Fargo is Unethical, Immoral, Untrustworthy, Unprofessional, Lying group of Moronic Idiots in Existence. Get Away from W. F. before they make a mistake, wont fix it, make you pay for the mistake, charge a Fee for the mistake (as if it it a Treat or a Gift), and charge Interest on that amount As Well. They 'claim' to value their customers, but they 'value' them as a Source to Steal From!

Lost our home of twelve years because we had our mortgage with Wells Fargo. It was refinanced with them two years previous. We were trying to modify due to one of us losing a job. Wells Fargo mortgage kept stringing us along, asking us to submit paperwork over and over again. We complied each time. Finally they told us that we were approved and it was with the underwriters. Next thing we get in the mail is that we owe 50,000 or it forecloses. In the meantime, we hadn't been making payments because our Wells Fargo Rep told us not to during the modification process. Anyways, we ended us short selling because a friend helped us. But we are now renting again, after all those years and the price of our rent could of been a the modified price we wanted.
Oh yeah, our house sold in a month easy, then they flipped it and made over 100,000 off of it. Nice.

Sept 2011 - I was at the bank and approached to take advantage of a 3% savings account promotion. I worked with Shahnaz Saralak. She was supposed to have set up an auto transfer from my checking there to the new account to avoid fees. She failed to do that and fees were charged. I went to a different branch and told them that there was a mistake. They said that there was no proof and I would have to pay the fees. I closed the account to avoid future fees. I went back to Shahnaz who remembered me but said because I closed the account there was nothing she could do.
I find this unbelievably deceptive in a business practice for the bank to make a mistake and not agree to correct it. I will be changing my direct deposit for the checking and ending my relationship with this bank. Please be aware that even if they make a mistake you may still pay. Hmm sounds like the problem we have now in the finance sector.

Someone has done fraud on my wells Fargo Bank Account. Wells Fargo Bank has not answered anything I have asked them to on regards to my account. I canceled my Wells Fargo on 12/19/11 because they said I needed a co-signer in order for me to get a student loan but the interest fees were too much so I decided Wells Fargo was not the place I wanted to receive my Student Loan. When I canceled they gave me all the money back I had put into my account except for the dollar I told them to give to charity. It was not until a month later after I canceled my Wells Fargo account I found out someone has done fraud on my account. On Dec. 16th 2011 I walked into Wells Fargo and gave them $200 Cash out of (my own Pockets). They have in their system that someone inside of Branch did an Online Transfer of $200 from a Credit Card to my account which is in my name consequently that puts me in a situation to pay the money back. I tried speaking with a store manager to get the problem resolved but she told me they will not look at the camera to prove I walked in and gave them money and never did an online transfer unless I speak with a lawyer but right now I cannot afford a lawyer until I receive payments and when I do; I plan to get this problem resolved. She seemed to be on the defensive side but I explained to her numerous times that’s it is not my intentions to get any fired in their Branch but my goal is to get this problem solved so that my credit isn’t in jeopardy.