In December 2015 my husband was put on total disability due to a degenerative, terminal illness. We applied for state disability and waited. In January 2016 we filed a chapter 7 bankruptcy, and our car was included. I intended to make payments again just as soon as we received our first disability check, as we were moving to another state and I was starting a new job. It took about 8 weeks for a check to come. Finally, we received our benefits and I called wells fargo to make a payment. They said they could not take a payment from me because I was in bankruptcy and my car was in repossession status. I informed them of the name of the lawyer, her number and the number of the filing. They assured me that just as soon as they could 'verify' the bankruptcy, they would 'take my payments'. They suggested I call back in 24 hours to see if the filing had posted so they could verify. The next day I called back, and again I was told, they would not take my money, and to check back in a week. I called back 2 more times (once, each week) offering them the 2 months payments to be paid in full and then to continue making payments on my vehicle. One night about 5 days later, they took my car in the night. My car was towed to a repo company that looked like a ghetto house in a bad movie…locked behind the fence was my car, with my grandsons only carseat inside and all of my personal belongings. When we called on Monday morning to retrieve my car, the vulgar man said 'yes, your car is here'. Arriving there he made my husband and son in law give HIM the key if they wanted anything out of the car…then he refused to give it back. Wells Fargo did not get a court order to take my vehicle and wells fargo broke federal law, as well as left us stranded. I now have no way to make the 1 hour trip to work, each way.

Wells Fargo, I paid my payments on time all year, and in good faith, tried to make payments again, which you denied. Your organization is corrupt and dishonest. Not everyone needs to lie, cheat and cuss to make sure you know that. You refused all my payments, I have record of each call and so does my attorney. Expect to see me in court as I move the court to sanction you. You have left me with no way to get my husband to and from his doctor in Philly and me with no car to work and earn a living. This was our only reliable car.