Not only does Wells Fargo suck as a bank in general but they also just let any moron work there. You know, I really thought banks screened their applicants and did background checks but I guess not. The Wells Fargo in Cupertino California on Homestead Road has a felon working in their bank. This guy beat up his ex girlfriends and went to jail for it and is somehow working in a bank handling people and money. He has a long history of alcohol abuse and domestic violence charges yet this institution still employed him. I also thought that banks ran credit checks, why would you let someone who has an eviction on his record and cannot even handle his own finances work in a bank as well. In this economy there are hardworking people who deserve a job and this how Wells Fargo chooses to hire. If you ask me Wells Fargo is just a bad choice all around. You don't even know who is handling your money. Oh and Joshua Olivas is the name of the employee that I am speaking of. I was shocked to find that he got hired.

Absolutely true... in a Bethlehem, PA branch, they have a gentleman working there since February 2012. He has a bankruptcy, numerous delinquent credit accounts, a foreclosure AND a DUI. and, he's an alcoholic to boot. Obviously they don't care about the character of the people they hire. It says something that this man was jobless for eighteen months, nobody would hire him, but Wells Fargo did. They should be embarassed and ashamed by the type of people they employ.

Dear Sirs:

Today I reviewed my Home Affordability status online, and obtained the above result (see photo appended below). I called the listed number and spoke with “Valerie”. She said that my application for a workout agreement was denied because of failure to provide my financial data in the necessary format per the worksheet that I was sent on 4 May 2009. This statement is in error in several ways:
1. I was not sent a worksheet on May 4th 2009. I had pro-actively contacted Wells Fargo on April 24th and obtained by telephone communication the information that I needed to submit: Proof of income for the last 30 days, a hardship letter explaining the situation, and a monthly expense report.
2. On May 4th, I faxed the abovementioned documents to Wells Fargo Home Affordability Program.
3. On May 4th I also contacted “Julie” at Wells Fargo by telephone. I gave her a consolidated list of my monthly expenses. This verbal list was stated to be sufficient for the purposes of my refinance.

(financial information deliberately removed)

4. Per my letter of May 4th I never applied for a workout agreement. I applied for a refinance – it was Wells Fargo who sorted my application into the workout agreement path. I assumed that they knew what they were doing, and had accurately selected the path for which I was best qualified.

I have responded promptly to Wells Fargo in all instances where contact or information was requested. I have been inappropriately denied a refinance or loan adjustment due to mishandling of this application by personnel at Wells Fargo. I request a review of my case, and prompt contact to remedy this situation.


Sincerely,


Janet L. Chennault

Good luck. I am at my wits end and almost looking forward to moving to a new state due to a possible job transfer. The good Lord knows that there are not that many jobs around this area. Might be renting, but so what it is not worth all this headache, stress, wondering if things are really going to go as they say. It is a total nightmare. Try getting help from the CEO of Wells Fargo maybe there is something he can do to move things and get you with a more respectful agent and one who is honest. Not many of the reps I have spoken to have been all that helpful. I have faxed until my finger was all worn out with documents and more statements, paystubs. ACCKKKK! I agree with everyone here. WF you have bad karma .

i have been trying to modify our home for 3yrs now, shortly after our hosue went to adjustable (and the housing market took a hit) avoiding any bad situations such as missed payments, foreclosure, short sale.throughtout.this process we have been denied 3times for hamp, modification and repayment plan and or forebarences. i have been told to miss payments, they took a payment and opened up an escrow account and never informed us of such, throwing us another month in the rear.we have been passed off to rep after rep, department after department and fell through the cracks, but we have still made our paymetns.we have been told (evnthough we were owing dec.jan. feb) that they were going to foreclose, we should short sale (they even took us out of the short sale review process even though we never called and requesated it) i unfortunately know why people take thier lives, and destroy their homes before they walka way form it, its sad but so ture. after lviing through this experience. we were offered a repalyment plan of 4000 a mth for 8mths i was told this woulds zero out our accfount to current and we would only owe current, i asked its 32000 where is the extra money im not even close to oweing 32000 HELLO.no answers.when i called to say we were denying this program i was told then i would be out of loss mitigation and that hthey would start the process on foreclosure of my home, and that even if i paid the amount past due foreclosure or short sale is in the future. REALLY.i was told a supervisor emailed someone to cancel the arrangement, he told me that because im going to pay (get caught up) on friday that im breaking the arrangement i asked what arragnement i never signed anything he told me its a verbal contract OH HELL No.so now evnthough i want to catch my house up im not able to because someone is not doing their jhob and im stillbeing told they will foreclose. HMMMMM something is wrong here.

All I can say to anyone looking to refinance or execute a HARP2 refi is to stay clear of Wells Fargo. If you are a minority specifically Hispanic or Black you will be asked your ethnicity and immediately your rate will go up by .5 to 1 full point. An excellent credit history or payment history will not matter. This is just the beginning with Wells Fargo. Next they will play the script of delays. They will claim they lost parts of your application. They will mail you a new bundle of paperwork. Then they will "accidentally " cancel your application a month into the process and claim that it was an internal error. Now 30 days into the process the script continues with a new loan application. Currently on day 45. All my research on Wells Fargo's fraudulent practices show that they will most likely stretch out the process to 130 days or the refinance may never happen at all. My advise "avoid Wells Fargo all together". Bank with a Credit Union or a your regional banks when possible.