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Wells Fargo

United States,
Pennsylvania

Consumer complaints and reviews about Wells Fargo

Misscee Send email
 
Feb 27, 2012

took my check and closed my account

Wells Fargo charged me a service fee of $10.00 which overdrew my account by $9.19. I made a check deposit of over $5, 000 on a Friday which was to clear the following Tuesday due to the holiday weekend. when Tuesday came i was informed that my account was closed on the Friday that i made my deposit. i asked well where is my check and wells Fargo told me it will be in the mail within 15 days. wells Fargo made it seem like whatever they say goes and there is nothing u can do about it. If my account was closed when i made the deposit why did the bank teller accept my check? They claim that the bank teller would not have been able to see that the account was closed but she was able to deposit it into my account tho? something isn't right. they have a flawed system that could potentially cause someone to go into a branch and be angry with a member that had nothing to do with this type of issue. i have been very calm about dealing with this issue due to being a high risk pregnant person. i don't want to wait 15 days for my money. they need to cut me a check NOW. no more wells Fargo for me.
Magazinedisguise Send email
 
Feb 27, 2012

took my check and closed my account

Your account had to be negative for almost 55 days for the account to be closed. And what the teller told you is true.. They accepted the check because, likely, the account was not closed at the time but the back end team was working on closing it. They send you notifications many times before an account is closed- In fact, each time you overdraft you are sent a notice by mail. I agree that it sucks you have to wait for your check, but they aren't going to send a teller to your house to deliver it.

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