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Wells Fargo

United States,
Arizona

Consumer complaints and reviews about Wells Fargo

User480303 Send email
 
Mar 28, 2012

SSN wrong/Account closed/Not my Fault

I TRIED TO OPEN A BANK ACCOUNT WITH WELLS FARGO... wHEN I DID I GAVE MY "PERSONAL BANKER" MY I.D., SSN AND OTHER FORMS TO IDENTIFY MYSELF. AFTER COMPLETEING WHAT I THOUGHT WAS " OPENING AN ACCOUNT" I NATURALLY WENT BACK HOME AND WAITED FOR MY CHECKS AND DC TO ARRIVE IN MAIL. WANTING TO CHECK THINGS OUT FURTHER I WENT TO THERE THERE WEBSITE AND I HAD NOTICED THAT MY BANK ACCOUNT WAS ON A HOLD. I REALISED THAT SHE HAD GIVEN ME A FOLDER THAT WAS LICKED CLOSE. I OPENED IT AND SHE HAD MY "TIN" OR "SSN" INCORECTLY BY 1 DIGIT. AFTER CALLING AND TRYING TO CLARIFY WHAT THE ISSUE WAS. THEY HAD STATED THAT I HAD FALSELY IDENTIFIED MYSELF WHICH MEANS THAT THEY WILL NOT LET ME USE THEM FOR BUISNESS. SO I ASKED FOR $$$ BACK AND THEY SAID I HAD TO WAIT 2 WEEKS FOR IT TO CLOSE AND THEN THEY WIL MAIL IT TO ME WHICH TAKES ANOTHER WEEK. UPON ME COMPLAINING FURTHER THE MANAGER AT THE LOCATION (9TH ST./GREENWAY-PHOENIX AZ) WHICH I BELIEVE HER NAME WAS "SERGI PATELL" HAD TOLD ME THAT MY BANKER AT THE TIME "PONJA" STATED I HAD NEVER GIVEN HER MY SSN. AND THAT I HAD MIS IDENTIFEID MYSELF. NOW I HAVE TO GO TO SSN ADMINISTRATOR TO GET A LETTER FROM THEM TO THAT STATES I AM WHO I AM. {LIKE MY BIRTH CERTIFICATE, PROFESSIONAL LICENSES, DIPLOMA AND SEVERAL OTHER DOCUMENTS ISNT GOOD ENOUGH. NOT NLY IS THIS EMBARASSING TO ME. I CANT ACCES OR TAKE OUT MY MONEY. OR DOES ANYONE THERE BELIEVE ME. ITS ONE THING TO MAKE A MISTAKE. BUT WHEN A "PERSONAL BANKER" DOESNT OWN UP TO THERE MISTAKE IT MAKES YOU WONDER IF I WAS DEPOSITNG 1000$ AND THEY HAD MISENTERPRETED THAT INTO 100$ WHAT WOULD HAPPEN THEN? WHO ARE THESE PEOPLE AND WHY ARE THEY IN CHARGE OF HIRING PEOPLE WITH NO DIGNITY?
User924660 Send email
 
Mar 28, 2012

SSN wrong/Account closed/Not my Fault

That Wells Fargo bends me over every chance they get!!!
Dragonmom Send email
 
Mar 3, 2012

Stole from my checking

I deposited 2000 into my checking to cover mortgage and bills, next day 1981 was debited out of my account with no notice. My step son had his car loan thru them and I had co=signed. He was in an accident and the gap insurance had paid the difference from the insurance company yet so they took my money as right of offset. Now all of my bills are late and I have tons of nsf charges, well let them try to collect from me now because that account can just sit there. I refuse to have anything to do with them. They are crooks!
Mollyemt Send email
 
Mar 3, 2012

Stole from my checking

co-signer = co-owner - they did exactly what your loan contract said they COULD do if your step son defaulted on his payment.

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