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Whitesmoke

United States

Consumer complaints and reviews about Whitesmoke

RoyC Send email
 
Apr 26, 2015

Whitesmoke

There eMail never seems to work.
Delivery to the following recipients failed permanently:

  * [email protected]


Reporting-MTA: dns; ocmas08.netvigator.com [219.76.94.12]
Received-From-MTA: dns; wsgmta05.netvigator.com [218.102.62.136]
Arrival-Date: Mon, 20 Apr 2015 22:53:36 +0800


Final-recipient: rfc822; [email protected]
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp;  554 5.7.1 Service unavailable; Client host [219.76.94.12] blocked using b.barracudacentral.org
Last-attempt-Date: Mon, 20 Apr 2015 22:53:40 +0800
RoyC Send email
 
Apr 26, 2015

Whitesmoke

If you try to send an eMail it never works.Delivery to the following recipients failed permanently:

  * [email protected]


Reporting-MTA: dns; ocmas08.netvigator.com [219.76.94.12]
Received-From-MTA: dns; wsgmta05.netvigator.com [218.102.62.136]
Arrival-Date: Mon, 20 Apr 2015 22:53:36 +0800


Final-recipient: rfc822; [email protected]
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp;  554 5.7.1 Service unavailable; Client host [219.76.94.12] blocked using b.barracudacentral.org
Last-attempt-Date: Mon, 20 Apr 2015 22:53:40 +0800
Richbb62 Send email
 
Mar 7, 2015

Does not work.

I had a older version of Whitesmoke, which was very adequate. This new version V8 is horrible. There is no display of what may be incorrect with your writing. I complained to WhiteSmoke two time and have not received any response from WhiteSmoke.
Doug Baker Send email
 
Oct 22, 2014

Whitesmoke Writing Software

This company provides terrible customer service in general. It sells "one-time" licenses for versions that it cancels after a few years and tries to force the purchase of a new version, perhaps again as another "one-time" endless agreement. Worst of all its technical department can only be reached about problems with the reliability of its products by email. Those emails are then inevitably auto answered promising the company's staff will get back to the customer. Nothing ever happens and a few days later an email arrives saying that since the company has not heard from the customer "the case will be closed" unless the customer contacts the company in 48 or 72 hours. Replies to these auto emails are never answered. This "circle jerk" never ends because sales will almost never transfer calls to customer support. Finally, the recent Version #8 is so loaded with usage difficulties--including lot's of reporting of grammar non-error--that the software is almost more trouble to use than its worth. DO NOT TRUST THIS COMPANY OR BUY ITS SOFTWARE.
STEPCON Send email
 
Jun 20, 2012

WhiteSmoke Toolbar

The worst programming job ever. The toolbar some how included itself surreptitiously onto my machine. I don't know when precisely and I can't get if off. I can disable it though thank God. It slows my machine to a crawl it must have the least elegant spaghetti ever devised by programmer kind. As soon as I disabled it on my Chrome [(wrench icon) - tools - extensions] I got my machine speed back. Don't do WhiteSmoke. It sucks!

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