Submit a Complaint

www.be2.co.uk

United Kingdom,
England|Greater London

Consumer complaints and reviews about www.be2.co.uk

[email protected] Send email
 
Dec 5, 2012

got message in my mobile

i got message in my mbile that my number is choosen for somethng
JOD69 Send email
 
Nov 19, 2012

Threat in Respect of Withdrawn Payment

At the end of October I reviewed my bank statement to find that I had had £149.94 withdrawn by be2 for 6 month payment for membership

It seems that every six months since March 2011 they have been deducting this amount even though I cancelled my membership. I appreciate that I have been niave and not checked my bank statements properly but certainly when the first of these payments was withdrawn I was travelling for an extended period without internet access.

I tried to access the site with the user name and password I recall and the site quite clearly showed that I was not a full member - hence I was paying for a service that I couldn't even access. Having explained what happended my bank refunded the money to me, stating that they had had similar complaints through their department.

About 4 days after the bank returned my payment I got an email from www.be2.co.uk billing department basically threatening that if I did not pay within 30 days they would take action to recover and this would threaten my credit score.

I have tried to contact the website now on 3 separate emails but I've had nothing back other than a standard stock auto-reply email. I can't access the site to try to deal with the matter as they've totally blocked my access and I am unsure what to do next as even if I was to pay, I have no understanding how to do this given their behaviour?

I am prepared to take legal action as my credit rating is important to me and my occupation

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username