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www.freelancer.com

United States

Consumer complaints and reviews about www.freelancer.com

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Feb 18, 2019

Unauthorized charges

Beware of www.freelancer.com scam.
This company is using deceiving methods to make its users, people who hire freelancers (employers) to deposit money claiming that funds will be stored in the escrow account and it should be released to the freelancer (employee) only by the account owner (employer) if the account owner (employer) is satisfied with the work done.
This is not the true, the money will be never refunded or returned to the account owner (employer), without any account owner's consent www.freelancer.com keeps any funds deposited in a form of the so called milestones. In case if the account owner does not find the work performed by freelancer satisfactory and does not wish to release funds to the freelancer the company demands to pay $30 for the arbitrage to review the possibility of returning money back to the account owner. If the account owner does not wish to pay the extortion amount of the $30 the arbitrage team of www.freelancer.com automatically decides dispute in favor of the party that paid $30.
This is a clear case of deception and scam practices utilized by www.freelancer.com

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