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WWW.m2host.com

United States

Consumer complaints and reviews about WWW.m2host.com

Rashid Send email
 
May 13, 2012

The kind of service everyone dreams about

I've been with m2host just under a year and I continue to be amazed at their consistent high quality service. Every chat call is answered by a real person with a very short hold time and the each time, my problem has been resolved during the call. Would highly recommend.
User926203 Send email
 
Apr 1, 2012

FRAUD AND CHEAT..TOOK MY MONEY AND NO SERVICE

Its always a pleasure to have questions answered promptly and correctly. I've had other web hosting sites that would take days to get back to you and
typically the answer was "we're not sure what's wrong, it may be on your side"

With M2host hosting the reliability is outstanding and their technical staff superb. Whenever I have a problem or even a relatively simple question, the technical staff
never fails to please. I've recommended M2host.com hosting to friends and business associates and those that have switched have absolutely no regrets.

What more can I say, I'm a very happy customer.
DANBELL Send email
 
Mar 21, 2012

FRAUD AND CHEAT..TOOK MY MONEY AND NO SERVICE

I REGISTERED A DOMAIN AND HOSTING ACCOUNT WITH THEM AND AFTER WAITING FOR 6 LONG DAYS THEY STILL DON’T ACTIVATE MY ACCOUNT. MY CREDIT CARD WAS CHARGED AND ALSO GOT THE HOSTING ACCOUNT AND DOMAIN DETAILS BUT WEEKS OF WAIT MY DOMAIN WAS STILL NOT MADE ACTIVE. I TRIED CALLING AND SUBMITTED SEVERAL TICKETS WITH SAME REPLY COMING EACH DAY SAYING WAIT FOR 4-5 HRS FOR WEBSITE TO GO LIVE. NEVER SIGN UP WITH THESE GUYS, THEY ARE FAKE AND THEY DON’T RESPOND AND ARE NOT PROFESSIONAL. THEY DON’T GIVE YOU WHAT YOU ORDER NOR DO THEY GIVE YOUR MONEY BACK.
Serge_a Send email
 
Mar 21, 2012

FRAUD AND CHEAT..TOOK MY MONEY AND NO SERVICE

I just wanted to send a note on a perfect customer service experience. I called in and had a plethora of questions regarding 2 domain names that Carol helped me with. She was patient and explained things to me a few times without making me feel less than, as most tech-based places can make one feel. She walked me through changing my main domain name, integrating a new one and how/where the file structure was for me to move my site from MobileMe to you guys. She also went through the basics of creating an FTP account while we were on the chat... and how to manage that. I have sent a few customers to M2host.com because of the quick and professional customer service! Thank you!!!

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