We believe that Wyndham completely oversells their products KNOWINGLY. They paint a different picture to each individual they bring in,just to get that money in their pockets...then they leave us “owners” alone and out to dry, without help when we come to them about how we cannot use the product. They ham you up by offering you a meal and building a relationship with you before taking you into the sales part of their meeting where they throw around these grand ideas and confuse you with a bunch of different numbers, estimates, costs, etc. The idea they paint is being able to plan an amazing vacation in a nice resort whenever and wherever you wanted for a huge discount. THE TRUTH IS that if you DO get a trip (which is rare) you’re usually settling for a location. We have gotten rooms that smell like fish, carpets that leave your socks black and one location infested with palmetto bugs (roaches by another name). When we complained it fell on deaf ears. No satisfaction! We have settled just so we don’t lose our points...because we can't actually use them where we want and Wyndham offers little to no assistance. We keep paying and paying for something we’re not able to use and we have paid enough! There is no discount when you have a lifetime of increasing maintenance fees.This is a prison sentence and NOT a freeing way of vacationing! Mark our words. We have tried to get out of it and they just offer financial hardship...another trap. No, we can pay but we aren’t going to for something we CAN'T use.

Wyndham just changed their policy to get more money out of their customers. They now charge for the privilege of using the points we already paid for. I started under Fairfield and they never played these games. Now I am captive of the Wyndham money pit.

We now get 2 "reservation points" a year -- so if you have points left from those reservations, now you have to pay to use them. No choice but to pay -- or lose the points.

THIS IS A BAD POLICY, WYNDHAM. This is extortion!

Every year, there's a new reason for regretting ever getting involved with this endless nightmare.

Tip for others -- RUN!!

We bought. Then, we upgraded to VIP. Why? Because owning a deed were the only way to ensure we could get rooms at BC. I have a bad back and neck and we bought this because their rooms were amazing. The Presidentials are the only rooms in ANY chain that do not kill my back. In 2012 they created club "Access" and Presidential Reserve. 800 rooms became unavailable to us, including all the Presidentials. The room we have this week is HORRIBLE. I'd be more comfortable at a Howard Johnson. No wifi, the bed is hard as a rock and my back is killing me. The couch is just as rock hard as are all the chairs. The jacuzzi didn't work and the breaker keeps tripping, there is barely any water pressure. We have been lied to multiple times over the years and they will not buy ours back, even though they could make 37k more scamming someone else due to the price increase. Vacation in hotels people!!! There, they are about service and they make things right. They have not switched my room and instead brought me an extra comforter to put on top of the mattress. They "fixed" the jacuzzi only to have the breaker trip 10 mins after they left. Do NOT buy a timeshare by Wyndham. The sales people felt horrible for me at our owners update, but admit it is all about the numbers and Wyndham doesn't care about the owners. If they wish to prove me wrong, they can get me into a presidential today or send someone out to buy a mattress pad and electric blanket to try to fix my back from their self-admitted rock hard furniture. Our room number is 1492. Great view of a parking lot.

Had two "week" time shares. Panama City Beach sales office offered to convert the Palm Springs Plaza into 154,000 points using a PIC contract IF we purchased another 70,000 property, giving us 224,000 points per year. Liked the idea of the points flexibilty. Spent $8,300 for the third property. AFTER the sale and payment, when we tried to deposit our 154,000 point we learned that that property was NO LONGER ELIGIBLE FOR PIC. Paid $8,300 for 225,000 points, got 70,000. Numerous contacts have gotten us NOWHERE. Ripped off and angry...

went to Atlantic City Wyndham said they could show us a few things . we already were owners . A salesman said Wyndham would buy back are three other timeshares form other resorts . and have no maintenance fees . and only have to deal with Wyndham . Yes it was Great Well let me tell you No it was a scam Fraud Bait and Switch . Mr. L was a high salesman in Wyndham . he took me and my wife for a ride 6000.00 dollar credit card charge not authorized by me and also now instead of one time share with Wyndham they say I now have a new year one be sides my legal every other year one .. and to make things worst Wyndham did not buy back the other timeshares than was explained to me and my wife on June 18, 2009 And NOW THE THE SALESMAN THAT TALKED TO US IS NO LONGER THERE HE BOSS IS NOT THERE AND ONE OF THERE TROUBLE SHOOTER SPECIALISTS IS NOW GONE TO ALL AT THE SAME TIME I THINK THEY HAD THERE HAND IN THE TILL .WELL THIS IS THE TRUTH AND WYNDHAM DOES NOT GIVE A SHIT . WE PEOPLE WHERE EVER YOU GO LET ALL THE CASINO RESORTS TO KEEP WYNDHAM OUT OF THERE PLACES LET THEM KNOW WHAT THEY HAVE DONE TO PEOPLE THE CASINO LIKE TO RUN A ABOVE BOARD ESTABLISHMENT THERE NOT LIKE WYNDHAM LIE AND CHEAT BAIT AND SWITCH AND FRAUD . LOU FROM PJ

Agree totally. Went to a meeting and tried to convince us "AGAIN" to upgrade to benefit us. Sales Rep act like they are your best friend and treat you ever so nice until you say "NO THANK YOU!!" Then you become their worst nightmare when you disagree or refuse the offer they are trying to swindle you with! We stood our ground and barked back at them and refused to upgrade. Our 45min guaranteed meeting turned into a 3hr meeting on our vacation time trying to convince us to put more money into Wyndham timeshare. Then on way out we were sent to another sales rep that started in again writing all this jibber on paper of numbers that would end up saving us from paying maintanance charges if we bought more points. (yeah right, then here we go again, our new payment would be going through the roof if we upgraded) We've had enough of the bull and are never putting anymore money into this timeshare. Sorry now we got swindled into buying in the first place. We were promised all these benefits when we bought 5 yrs ago, still waiting. You end up empty handed and paying outrageous payments forever. Don't get ripped off like we did, keep away if you value your dollar or you'll end up losing it to a timeshare that drains your bank account .