Wyzant has the attitude treating the tutors disrespectfully. How dare they deactivate my account when I had a direct responsibility towards students I was tutoring. Without any valid reason, they deactivated my account which is very unethical from their side. One of my students is relying on me as she is going to write her GRE exam in the first week of January. This company is also playing with the careers of the students who are connected with this company. Even students who seek for education through this company are at stake as Wyzant is only concerned with their profit. Without considering the strong skill set of a tutor and acknowledging the quality of teaching, they focus only on grabbing money as a middle man and pay no attention towards the benefit of student and tutor. My account is deactivated and I have not been paid for any of my tutoring sessions from which they have already deducted a commission of 40%. They have surpassed the monetary issue here and damaged my dignity and self-respect as a person causing immense agony at the emotional level. Also, they have attempted to jeopardize the future of my students who are counting on me. I am going to consult my lawyer and take a legal action against this company.I am really saddened that things have stooped to this level as I am very concerned for my pupils.

I recently learned that all of my messages that I send as applications to jobs on the jobs board DO NOT GET SENT TO THE STUDENT. This, even though after I send my application, I get a confirmation that my application was sent.

How do I know this? A friend posted a request for a tutor and I responded (and received the notification that my application was sent), but my friend never got my message. Please note, my message DID NOT have my email address, web address, or phone number.


LIES LIES and more LIES!

They deactivated my account... won't tell me why. I stored my pw and mentioned a recent compromise to my PC. Still nothing from Wyzant. They are now withholding my pay! I work in Special Ed so Wyzant should not be allowed to view correspondence. I am contacting an attorney about my pay and this principle.

My name is Daniel and I am a WyzAnt employee. I am very sorry to hear of the complications with your account and any inconvenience this has caused. We will be happy to resolve this issue as quickly as possible and process any outstanding payments you have. Please call our customer service team at 877 999 2681 or email [email protected] and we will do whatever is necessary to resolve this issue. Again, our sincerest apologies and please contact us directly at your convenience.

I understand your complaint. It's easy to believe you're getting access to people needing tutors, but it's harder to realize that you are only getting access to a "marketplace" where potential students visit and tutors have take actions to compete with other tutors to get the prospective students to sign up. In my category of graphic arts I get a chance to land a student about once a week. Currently I land about 30% of the students I reach out to, but this didn't happen over night. I had to lower my original price per hour. I had to go online everyday and send an email as soon as a prospective student appeared on the list. I had be a marketer and write a "selling" profile for prospective students to see I was eager to "work for them" and that I had "assets that set me apart from other tutors." I have a Masters and a California State Vocational Instructor's license and have written a leading college textbook in advertising, but think about it, someone seeking a tutor is under pressure and feeling fear - all the degrees in the world won't get them over their anxiety. They need a friend who is politely knowledgeable, not a pompous bragger. One day my account disappeared from their system and I got an email saying I had been discontinued. What a hit! I thought I was doing well! I called their office and as it turns out their computer program decided I wasn't doing something correctly and that it decided my sales were too low (yes, the computer wants you to make sales or else you're not much assistance to anyone). But I called and asked what was happening and the next day I got a nice email back explaining what the computer had done and that upon review the problem shouldn't have happened and a few hours later all was reinstated. So I can see why the original complainer could be angry, but it may be more of a reflection of that person's belief that they are a good tutor without any consideration that the computer and the prospective students don't like the negative vibes that they are getting. All I can say to those who complain is that: Wyzant is not a scam (that's where you pay for something and don't get the product or service). Wyzant doesn't ask for money up front, it only takes a piece of what you earn - of course, if you don't earn anything after they offer a free pathway to reach students, then the blame only falls on you.