I subscribe to xbox live service. Last week I was banned from playing for 1 day because they stated I abused there code of conduct, I accepted this as I did have the F word written on my profile, It has since been erased. I have since made sure I have not Disobeyed any of there rules as stated in there code of conduct. Yet I Have again been banned this time I have been banned for 1 week. This is unacceptable, I have not violated there terms. I called and there customer service, and was advised there was nothing the CSR could do to assist me in this matter as I am in violation. I asked her specifically what was done to violate this code of conduct and I asked for proof that I have violated it. She said they don't have to provide proof and there was nothing anyone could do. I asked to speak to s supervisor she said they cant do anything either and continued to repeat, this was my fault and no one can change this. I again asked for a supervisor as I am a paying customer that is dissatisfied, she put me on hold for about 3 minutes then hung up on me. I do sincerely hope all calls are recorded so that I may get the assistance that I need and the CSR in question can be trained in proper customer service. Regardless of this I would like some assistance in resolving this matter I am paying for a service that is not being used because they banned me again which I feel is an error on there part. If it is not then I would like proof of what i have done wrong as I will be sure not to repeat this mistake.

Got banned for the bio: "Marijuana gaming at its finest. Bitch betta have my Honey!" What kind of crap is that? The Code of Conduct for Live is absolutely ridiculous and trash. My bio should be MY bio and do what I want. We all have the freedom of speech and my Marijuana and Bitch aren't hurting anyone and it is not effecting other gamer's experience. I pay money for this and if I can get banned for a quote that playes on TV then seriously wtf. Online gaimng is not rated by the ESRB so why does Xbox think it needs to be the moral compass of the world when all Microsoft is is a greedy money scucking company who could give two shits about us as consumers. I'm tired of this crap and am ready to start some sort of class action lawsuit against Live and the Code of Conduct. I'm almost willing to bet the people who report me are the ones I send messages to accusing of having modded controllers on MW3. Every modded console and controller should be banned but Live won't do shit about those poeple they just pick on the regular hard-working players who have one bad word o.n their profile just so they can claim they care. F-k Xbox Live and the Code of Conduct. If they are worried about 12 year olds hearing my vulgar language then stop letting them buy and play games that are Rated M for Mature. If I was cursing up a storm in Viva Pinata (does that have multiplayer?) Or heck even Castle Crashers then sure that's like trying to step onto an elemntary school and screaming obscenities. But damnit I'm rated M for Mature I should be able to talk like I'm the bar or club where it' 18 or 21 and over. I agree with the guys who said his profile is set to Underground so keep the "Family" profiles away. I gotta go smoke a bowl I'm too pissed about getting suspended. And now I'm worried I will get resuspended like others on here. I already fought a console ban and won I'll do it again. Yeah that's right I won a console ban and got it unbanned when they said they would never do it so just be forceful and keep complaining it worked for me it only took 2 weeks of calling and emailing every day though. Good luck to all and their troubles with this bullshit of a service we pay for to get suspended and banned from