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Xoom Energy/ Gas and Electric

United States,
Maryland

Consumer complaints and reviews about Xoom Energy/ Gas and Electric

annaverbus Send email
 
Feb 6, 2014

Being charge a fee for disconecting

When signing up with Xoom Energy they told my husband we would only get one bill for gas and electric and he told them we getting budget billing though BGE . They told him we can keep our budget billing and only get one charge so he sigh up , then they told him if not satsified he could cancel at any time. Now that we found out we are getting double charges on our BGE bill we went to cancel with Xoom Energy and they stated we have a lock in contract but we had never signed any contract get any contract in the mail but being charge a fee in the amount of $125.00. I fill the falsely told us information to get us to sign up so we should not be charge any thing.

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