Submit a Complaint

yde Hemingway in East London

South Africa

Consumer complaints and reviews about yde Hemingway in East London

Asnoia Send email
 
Dec 4, 2021

Poor Service and and ill treatment

I have asked a staff member Amzo to oder some clothes for me in the beginning of November hoping to use them on the 26th of Novemver (my birthday), when i called the shop to enquire about my order they told me Amzo was on leave and they were not sure when she was coming back and they also said she is the one who have accesss to the order book and that didn't sit well with me. They only callled on the 25th saying my order has arrived, i have asked the lady to keep it as i was gonna have a chance to go to EL this weekend. When i called this morning confirming that I'm coming Amzo's disgusting opening words were " i have bad news for you" when i asked what she then told me that their area head took my clothes to the floor and that's it. I'm very hurt and angry about all this . Poor communication, carelessness for the customer, uprofessionalism. After I have waited for so long for my clothes i have ordered for the event , and i was told a silly thing that my clothes were sold. I have never experienced such ill treatment when Lennox was still in that shop. What I hate the most is the fact that she doesn't come up with a solution like what is gonna happen next. Yhuuuu i feel like closing my account there

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username