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yourdrive.co.nz

Australia

Consumer complaints and reviews about yourdrive.co.nz

marrisdorothy Send email
 
Apr 14, 2018

Extremely bad management

I travelled to New Zealand for holidays and all of sudden I came to know about yourdrive.co.nz , I was very impressed with very attractive rates of car rental but once I have paid and the car what I got had many issues it was not safe at all to drive, I tried to reach them several times but nobody responded yet , when I spoke to car owner he advised me to contact yourdrive
I lose lots of money after deal with them and spoiled my precious holidays,
I strongly suggest to people don't pay them in advance because once you will pay they will close their eyes and ears.

Extremely bad management

sadianadeem761 Send email
 
Apr 13, 2018

Refund refused by company

I booked car though yourdrive.co.nz and have paid in advance once we collect it from owner which was nearest to my neighbourhood we have found lots of issues with car , we also informed the yourdrive.co.nz staff through "contact us" option but nobody replied me and finally car was broke down next day, we received email from them next day but there was no solution so far ,
once the car rental period over then owner contact us back for the car which was towed to the owner house and surprisingly owner was asking for additional money for the fixation of car
I will suggest don't try yourdrive.co.nz

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