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zain bahrain

Bahrain

Consumer complaints and reviews about zain bahrain

Adnan salam Send email
 
Oct 4, 2017

Scammers deducting credit from my main balance

To whom so ever it may concern,

I am currently using a zain contact number (66344680) since 20/9/2017, as soon as my sim was activated i got a message from 94514 & 94513 saying " your subscription has been renewed for Ingame service for 0.5bd/week (Please find the screenshot attached)" which i did not subscribe to. i tried to get my message to the customer service agent but she said this message is not from zain and i cant do any thing about it..... , which is so silly as i bought a new sim card and someone fraudster is deducting balance from your network customer and the agent says we cannot do anything about it?? and then i kept quiet.. and again this morning (04/10/2017 at 8:02am) i got another message and 0.5bd was deducted from my account and when i spoke to the customer service agent farah she told me that it does not appear in her system that the money was deducted from my account.. i would like zain to kindly look into this matter and find me a solution as soon as possible.

For any furthur details u can contact me on 66344680

Scammers deducting credit from my main balance

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