ZBiddy is proud to operate a Customer Service Desk that can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.

I registered for Zbiddy Online Auctions to look around at the auction site and products. What I didn't realize is that right after you enter your name and email to register, another pop-up asks for your credit card information. I thought this was part of the registration process and my credit card would only be charged if I bid on an auction. However that's not the case, they charged my credit card for $99.00 package.

I tried to resolve this by calling their customer service department, however they said I authorized the package purchase even if I didn't realize it and than ALL PURCHASES ARE NON-REFUNDABLE. That is what I want all users to take away from this post... ALL PURCHASES ARE NON-REFUNDABLE.

The customer service department offered a $100.00 gas card that would require me to mail in all my gas receipts to get reimbursed. I declined and I am pursuing an formal investigation through my Discover account.

Buyer beware.

Same thing happened to me just this weekend! I did not approve them to charge my credit card 99 dollars for a 250 bidds package. I was not told of the cost or anything for that fact. I thought it was part of the sign up process. Now Im getting my credit card to dispute the charge and not use the bidds. All because I wanted to buy a cheap xbox 360! :(

I do not like the fact that they take 99 dollars without telling you they will charge your creditcard for just signing up with the basic information. There was no notice of what you will pay for the package of bidds. and now it is not refundable by them so I have to get a Dispute from the credit card. makes me sad because all I wanted was an Xbox360